Lydia Fogo Johnson, Ms, Acc Email & Phone Number

United States

I'm a triple-certified holistic career coach specializing in helping women and moms with career unfulfillment, burnout, stress, job crafting, and career pivots. My mission is to help ultra-busy professional women who are tired of being constantly stressed create fulfilling & sustainable careers that leave space for themselves, their passions, & their families. My approach is holistic because I coach clients from a whole-person perspective. This means that when we tackle your career challenges, instead of viewing them through an impersonal or isolated perspective, we consider the broader picture of your life, personality, neurodivergence (if applicable), and non-work roles (e.g., motherhood). I have a proven track record of success with clients from all walks of life. I achieve this through:> Evidence-based approaches: Real-life, sustainable change is best driven by the latest psychological research and proven behavioral change & goal achievement techniques. > Creativity & design thinking: You’re not going to solve your problem with the same toolset that got you in it… which is why I leverage tools from design thinking to help you discover new options.> A bias towards action: Let’s get you out of analysis paralysis mode and into action mode. I’ll be your accountability buddy. > Mindfulness and intentionality: Redesign your career with intention, purpose, and ease with powerful self-reflection tools, mindfulness-based stress reduction techniques, and increased self-awareness. > Valuing and honoring your individuality: I strive to create safe, understanding spaces for individuals of all backgrounds. I'm especially well-versed in holding space for fellow queer/LGBTQIA+ folks, women, mothers/parents, highly sensitive people (HSP), and individuals with ADHD.

As an external-facing consultant and Professional Services manager on Medallia's employee experience (EX) team, I advise our global client base on best practices in the employee experience, engagement, culture, and people analytics spaces. I've enjoyed consulting with a range of organizations, including smaller companies with less than 500 employees, large global clients with more than 50,000 employees, and Fortune 500 companies. I've partnered with clients from over a dozen industries, including the federal/public sector, national retail chains, healthcare, hospitality & entertainment, financial services, SaaS, and high tech.As an EX consultant, I work with our clients in every step of their implementation journey from the first strategy discovery sessions to our final activities of executive insights & action debriefs. Key activities include general stakeholder & client management, facilitating executive stakeholder interviews, designing surveys & reporting, facilitating training and change management workshops, conducting advanced analytics, presenting data insights, and helping executives drive meaningful action across their organizations. I additionally serve as a thought leader for Medallia's overall EX offerings by influencing our EX strategies, presenting at internal & external webinars, speaking at mastermind groups, creating client-facing content, designing new Best Practice Packages (i.e., survey templates and reporting dashboards), and publishing white papers.

United States

As a member of Medallia's team of external-facing Employee Experience Consultants, I enjoy partnering with clients to help ensure they have best practice employee listening programs.I additionally serve as a thought leader for Medallia's overall EX offerings by influencing our EX strategies, creating internal and client-facing content, designing new Best Practice Packages (i.e., survey templates and reporting dashboards), and publishing Point of View Papers. Last, I help ensure our award-winning SaaS platform runs flawlessly behind the scenes, handling configuration, implementation, and QA.

Chattanooga, Tennessee Area

In this collaborative role I worked with variety of teams and projects, designed and implemented leading practice programs, pursued development opportunities, and consulted on emerging trends around engagement & people analytics. Key Accomplishments:» Project lead on TVA's engagement survey with 12,000+ participants. I create and implement our project plan, lead a cross-functional team, manage a new vendor, and manage communications and change management. Enhancements I implemented cut our time line in half, gave 3x more leaders access to data, and provide more frequent data to inform TVA's talent & culture strategy.» Provides collaborative consulting on engagement initiatives, survey research/ analytics, and new programs (e.g., Stay & Engage Interviews, New Leader Integration process, workplace flexibility, employee recognition).» Created a quarterly Climate Report using an agile and customer-focused design approach-- delivering insights on climate, diversity, and talent to top leaders.» Designed and launched a new continuous listening strategy and supporting framework/tools to gather employee feedback. Insights from this program are used to improve TVA's overall talent strategy, engagement, and inclusion.» Designed an RFP to secure a best-in-class vendor for our listening strategy and acted as project lead and contract steward on this RFP.» Designed and launched a new onboarding survey and associated data analytics, reporting, and action planning to improve TVA's onboarding experience.» Created resources to enable on employee and leader development.» Designed, facilitated, or assisted multiple employee and leader training efforts.» Serve on the IGNITE innovation ERG core team and the HR&C Capabilities Team.

Chattanooga, Tennessee Area

As a member of the Workforce Planning & Analytics and Leadership & Organizational Development teams, I supported the succession planning process, OD plan creation, engagement and inclusion initiatives/analytics, and programmatic evaluation.Key Accomplishments:» My small project team won an HR&C CI pitch competition for our proposal to pilot a new approach to engagement surveys. I acted as project lead and implemented an in-house engagement pulse survey to 400+ participants and designed the survey, conducted statistical analyses on results, and prepared/presented executive debriefs. This successful pilot tested a new approach and provided updated data.» Designed data visualizations and created key insights so leaders could incorporate talent and engagement themes/insights in their SBU business plans.» Created reports and white papers on engagement survey data. I created insights, proposed strategies to improve employee engagement and inclusion and summarized external benchmarking and best practice research.» Created a packet of best practice, actionable steps and strategies for leaders to use to improve low engagement, inclusion, or other talent issues.» Analyzed succession plan data to create metrics summarizing the strengths and weaknesses of our executive talent pipeline.» Designed a data dashboard for HRMs that delivered trends around organization modification issues to drive increased efficiency and accountability.

Research assistant for UTC's Healthy & Optimal Work Lab. Duties include designing and implementing studies, gathering data, conducting statistical analysis, reporting results, and presenting research at conferences such as River Cities I-O conference.

The Honors College

Single-handedly designed and implemented UTC Honors College's first assessment and evaluation plan for their courses and programs. I leveraged analytical insights to drive improvements within the organization and enhance the student experience. Due to the high impact of my innovative work, I was given an award and presented my strategy at a national conference.Key Accomplishments:» Conducted comprehensive benchmarking assessments and research to learn best-in-class educational program assessment and evaluation.» Designed and launched nearly a dozen new evaluation methods, including new surveys such as orientation feedback, a student assistantship performance evaluation system, learning outcome based course evaluations, and an exit survey. I designed and standardized all reporting outputs and led insight debrief sessions with the dean, our staff, and the advisory board.» Launched a data-driven initiative to update the Honors College's learning outcomes to be more accurate and reflect best practice.» Designed and published a new training manual for students on key processes.» Designed a research-based selection, interview, onboarding, and training processes for all future graduate assistant selections.» Hired, onboarded, and trained my replacement.

Chattanooga, Tennessee Area

Part of a small consultant team that partnered with Miller Industries to design, implement, and analyze an employee engagement survey across multiple regional locations. I helped design the engagement survey, coordinate/plan the implementation of the survey across several locations, tracked the progress of the project and assisted in the analysis of the data we gathered.

Chattanooga, Tennessee Area

Coordinated with the Chattanooga branch to offer human resource services and products. Past projects have included creating structured interview questions for interns and full time engineers, completing job analysis, and updating job postings. I additionally created and analyzed employee surveys such as exit surveys.

Dual certified yoga and acrobatic yoga instructor who facilitated weekly classes for many years. I enjoyed bringing a combination of expertise, presence, and community building into my classes. Additionally, I planned and facilitated many large workshops that had nearly 100 attendees. In addition to my role as a teacher, I was also a keystone member of creating and sustaining the Chattanooga acroyoga community. I established and ran several social media accounts, planned and facilitated workshops, created free community events, and generally served as the point of contact for our community for many years.

Chattanooga, Tennessee Area

Web and Graphic Design Assistant: helped design and update web pages, company logos, and company marketing materials. Marketing Assistant: helped design Google and Facebook ad campaigns, designed marketing materials, and managed social media presences for both the company and their customers