Lydia Gillespie Email and Phone Number

Serve as a consultant to multiple organizations in higher education on best practices in learning outcomes assessment and accreditation matters. Specialize in assisting in the development of streamlined and simplified assessment programs.

Utilized best online teaching practices to deliver high-quality instruction. Facilitated discussions and fostered a sense of instructional presence to engender strong student engagement. Leveraged technology to provide a personalized and formative learning experience. Regularly received high marks from student evaluations score.Subject matter expert in general studies and business leadership courses.

Directed the accreditation matters of the institute through serving as the accreditation liaison officer for the institutional and programmatic accrediting bodies. Disseminated accreditation standards and information to related internal parties. Notifying accreditation officials of relevant substantive changes. Coordinated accreditation-related reporting including annual reports, periodic self-studies, and requested follow-up reports.From the ground up, planned, and executed new learning outcomes assessment and program review plan to foster a culture of continuous improvement through a simple and sustainable methodology. Generated buy-in from faculty and managed cross-department relationships to successfully implements assessment plans. Lead faculty in establishing benchmarks, measuring student learning, generating relevant action points to improve student learning, and facilitating a process to “close the loop” on assessment efforts. Managed state authorization and compliance matters for multiple states including the institute’s NC-SARA membership and reporting requirements

Assisted in the development and implementation of the growth initiatives department of Moody Distance Learning, managing project plans, timelines, deliverables, and all related resources. Determined project benchmarks and tracks, monitoring/measuring progress and outcomes. Coordinated with internal and external stakeholders.

Planned and implemented an instructional quality program, defining program objectives, procedures, processes, and metrics to ensure compliance with regulatory requirements and implementation of best practices. Developed reporting tools for collecting, interpreting, and analyzing strategic data to measure program effectiveness. As the team lead, spearheaded training development through the creation and facilitation of learning pathways, workshop, and training course. Collaborated with internal and external constituents to reach program goals and develop a culture of continuous improvement.Assisted in the implementation of Moody Distance Learning’s assessment plan in preparation for an upcoming accreditation visit. Cross-departmentally coordinated the development of the curriculum mapping of MDL’s degree programs in collaboration with subject matter experts. Lead the implementation of unified rubrics and mapping of the curriculum within the LMS.Key Accomplishments:• Coordinated and implemented inaugural assessment activities• Increased Instructor’s Instructional Quality Score by 9%

Assist in leading the academic affairs of the university to ensure education quality through project management, developing academic policies, and academic administration. Collaborate with program directors and faculty to develop and implement student outcomes assessment and facilitate continuous improvement for curriculum and student outcomes including rubrics, field experience, and surveys. Develop and lead faculty professional development opportunities to support assessment processes including workshops and on-demand materials.Collaborate interdepartmentally to implement institutional mission fulfillment assessment plan. Facilitate data collection and analysis inform institutional improvement. Chair the Institutional Effectiveness Committee. Lead data collection strategies to define and collect institutional effectiveness data, supporting institutional and academic program assessments and accreditation purposes.Oversee quality assurance matters of the institute and serve as liaison for external compliance bodies including accreditors (NWCCU, ATS), state authorization, and NC-SARA. Author or lead authorship teams for interim, compliance, and self-study reports.

Leads and support the university-wide integration of meaningful assessment processes and practices in support of student learning and institutional effectiveness. Coordinate institutional compliance with accreditation standards within a diverse body of internal parties. Lead assessment and institutional effectiveness activities needed for compliance purposes and for NWCCU and ATS accreditation. Manage state authorization and compliance matters, including the institute’s NC-SARA membership requirements, and ensure ongoing compliance with regulatory bodies.Develop and support a comprehensive learning outcomes assessment process to measure and document student learning and program quality according to industry best practices and accreditation standards. Generate strong buy-in from faculty and managed cross-departmental relationships to successfully implements assessment plans. Develop and implement faculty training sessions to establish benchmarks, measure student learning, generate relevant action point to improve student learning, and “closing the loop” on assessment efforts. Collaborate with the Deans and core education committees to coordinate the assessment in the core curriculum including the general education program.Redesign the institutional assessment process to ensure effective use of data to inform institutional planning efforts. Consult and collaborate cross-departmentally with Academic Affairs, Student Affairs, and Diversity leadership to establish institutional assessment data points. Chair standing, cross-departmental committee to coordinate the collection, analysis, and reporting of institutional data. Serve on the Presidential Advisory Team and regularly report assessment findings to executive and board leadership.

Provided administrative support for a growing law firm specializing in nonprofit and tax law. Performed clerical duties including document preparation and editing, filing, phone management, and mail handling. Assessed, designed, and implemented effective business processes. Oversaw database and project management. Responsible for client billing and account management.

Provided support and office organization for a sales-driven financial investment firm. Executed general administrative duties including filing, phone handling, mailing management, and document preparation. Maintained client database. Assisted in the process of opening and servicing various financial accounts including application completion and submission. Analyzed and created efficient business processes and forms.

Provided office support and organization for financial advising company. Performed general office duties including filing, phone management, mailing, and document preparation. Assisted in the process of opening and servicing various financial accounts (i.e. life insurance, annuities, and mutual funds, etc.). Created reporting mechanisms through Excel for implementation in sales environment. Managed and maintained client database. Assisted in marketing plan development and implementation.