AeroLeads people directory · profile
Lydia Howland Email & Phone Number
Leadership Team
at
Nous
1 work email found
@onefinestay.com
1 phone found area 797
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Leadership Team
Location
London, England, United Kingdom
Company size
Who is Lydia Howland? Overview
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Quick answer
Lydia Howland is listed as Leadership Team at Nous, a company with 92 employees, based in London, England, United Kingdom. AeroLeads shows a work email signal at onefinestay.com, phone signal with area code 797, and a matched LinkedIn profile for Lydia Howland.
Lydia Howland previously worked as Head of Service & Implementation at Nous and Head of User Research at Deliveroo. Lydia Howland holds Ba Joint Honours English Literature And Cultural Criticism (First Class) from Cardiff University / Prifysgol Caerdydd.
Company email context
Email format at Nous
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{first}.{last}@onefinestay.com
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AeroLeads found 1 current-domain work email signal for Lydia Howland. Compare company email patterns before reaching out.
Profile bio
About Lydia Howland
After over a decade as a design and innovation consultant, my career has had a somewhat surprising second act, working at some of the UK's most successful tech-enabled companies - including onefinestay and Deliveroo - in a range of service design, research and user experience roles.For the past 3 years I've been part of the leadership team at Nous.co - building a zero-to-one B Corp - because I want to help restore tech's reputation and prove that it can be a force for good in making people's lives simpler and fairer. More specifically, I want to give households the practical intelligence they need to help navigate the cost of living crisis, and save as much money on their bills as possible.We currently have a variety of roles we're recruiting for, so if you're excited by the prospect of joining a really early stage venture with a long runway, a big ambition and an even bigger social conscience, please head on over to nous.co/careers or get in touch.
Listed skills include Design Thinking, Strategy, User Centered Design, Project Management, and 34 others.
Current workplace
Lydia Howland's current company
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8 roles
Lydia Howland work experience
A career timeline built from the work history available for this profile.
Head Of Service & Implementation
CurrentPart of the leadership team developing a consumer service with a social mission, providing households with the practical intelligence to navigate the cost-of-living crisis. Our AI-powered platform saves users both time and money by seamlessly managing their household bills for them.
Aug 2021 - Present
Head Of User Research
Responsible for managing Deliveroo's team of User Researchers and Research Operations Specialists, ensuring they could answer any question the business had about the way consumers, riders, restaurants and partners used the platform. Our insights were used to drive commercial strategy, product development, marketing and operations across Deliveroo's 12.
May 2019 - Jul 2021
Customer Experience
Responsible for designing the experience our customers had with our hardware device, app and customer service team to ensure their use of Klevio (a keyless/mobile-enabled home access solution) was as intuitive, frictionless and magical as possible.
Jan 2017 - Jun 2019
Founder & Director
Louin Limited
Founded my own consultancy business, specialising in new product development, service design and user experience. Roles and projects included: - Working with tails.com to improve the conversion and retention of new-to-brand customers - Working with Deliveroo.com to help overhaul their rider on-boarding process - Auditing and then improving the experience.
Jan 2017 - May 2019
Head Of Guest & Homeowner Service
Ensured our experience remained industry-defining but also consistent for guests and homeowners as we expanded across five global markets. Responsible for defining the criteria against which our homes were evaluated, forming partnerships with third parties to deliver non-core services to guests and homeowners, and representing the voice of the customer.
Jun 2015 - Dec 2016
Design & Portfolio Director
Eleven years at the London studio of IDEO, with a particular focus was on brand, product and service development, user-centred research, project management, client leadership and internal/external communications.
Oct 2004 - Jun 2015
Policy Researcher/Commercial Manager
Worked on a broad range of public policy projects with a focus on research, publication management and external events.
Jun 2001 - Oct 2004
1 education record
Lydia Howland education
-
Cardiff University / Prifysgol Caerdydd
FAQ
Frequently asked questions about Lydia Howland
Quick answers generated from the profile data available on this page.
What company does Lydia Howland work for?
Lydia Howland works for Nous.
What is Lydia Howland's role at Nous?
Lydia Howland is listed as Leadership Team at Nous.
What is Lydia Howland's email address?
AeroLeads has found 1 work email signal at @onefinestay.com for Lydia Howland at Nous.
What is Lydia Howland's phone number?
AeroLeads has found 1 phone signal(s) with area code 797 for Lydia Howland at Nous.
Where is Lydia Howland based?
Lydia Howland is based in London, England, United Kingdom while working with Nous.
What companies has Lydia Howland worked for?
Lydia Howland has worked for Nous, Deliveroo, Klevio, Louin Limited, and Onefinestay.
How can I contact Lydia Howland?
You can use AeroLeads to view verified contact signals for Lydia Howland at Nous, including work email, phone, and LinkedIn data when available.
What schools did Lydia Howland attend?
Lydia Howland holds Ba Joint Honours English Literature And Cultural Criticism (First Class) from Cardiff University / Prifysgol Caerdydd.
What skills is Lydia Howland known for?
Lydia Howland is listed with skills including Design Thinking, Strategy, User Centered Design, Project Management, Experience Design, Service Design, Customer Insight, and Brand Development.
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