Lydia Micca Email & Phone Number

02135

Brookline,Ma

• Managed a team of employees on providing the customers with pleasant dining experience with quality service• Utilize sales and trend analytics to create schedules, budgets and profit and loss reports• Follow up with trend analysis to create new menu items• Maintained inventory of items weekly to create successful item orders • Upheld all responsibilities of opening/closing the restaurant• Trained new employees on company etiquette and protocol• Responsible for team building and managing of front-of-house staff• Maintain high quality health, safety standards and customer service

Greater Boston Area

Work with students with moderate to severe learning and physical disabilities in academic and social setting• Work individually with freshmen in college who have disabilities adjust to life on their own to increase chances of a successful graduation• Communicating regularly with the disability service office and individual’s professors regarding specific needs and accommodations• Provide coaching to develop and support concrete goals in areas of higher education and independent living to meet the student’s unique needs and encourage independence in all phases of the program• Help identify potential barriers and problem solve around them with college staff• Monitor and assist students as needed in their daily routines across classroom activities and/or settings• Create a supportive environment between the college and student

Greater Boston Area

• Merchandise in a creative and organized fashion to entice members to purchase featured products• Communicate with Merchant team on sample & vendor asset timelines• Complete quality assurance for production styles on site pre-boutique launch to ensure website accuracy • Assist with the coordination and due dates for all boutique deliverables (info sheets, photo schedule, production of styles, site assets, check-offs) to ensure target launch date• Facilitate resolutions on customer service issues • Ensure accuracy and consistency of all boutique assets throughout the Women’s Contemporary, Men’s and European Luxury Fashion apparel production process • Track production status on category's styles to ensure all timelines are met • Communicate with merchant team on sample/vendor asset timelines• Proactively raise concerns, issues and recommendations in a timely manner for all boutiques to programming, planning and merchant teams• Facilitate style updates with internal production teams as needed• Facilitate resolutions on customer service issues

Canton,Ct

Created marketing campaigns for Valley Ballets dance performances, classes and events by designing brochures and flyers.

Medford, Ma

Responsible for assisting the Senior Category Manager in bringing unique and innovative products, within their product category, to market in a timely and profitable manner. Duties and Responsibilities:• Daily follow up with overseas suppliers to ensure timely delivery of products • Work with sales to ensure that product assortment meets customer goals • Create sales support documents for customers and internal company presentations • Work with SAP to create, track, and maintain items • Collaborate with Creative Services to deliver all brand packaging and marketing collateral • Work with Product Development to help achieve new product introductions • Survey the marketplace to have strong awareness of competitor and customer activity • Track sales and stock quantities to ensure proper replacement of product • Manage major accounts including Macy’s, Costco, Sams Club, William Sonoma and Bed, Bath & Beyond

Framingham, Ma

• Responsible for developing product assortments using trend analysis information• Managed inventory, sales and margins• Attend clinics and trade shows with our brand representatives• Created visual displays• Merchandised hard and soft goods

Bachelors Of Science, Fashion Retail Management

Activities and Societies: Alpha Betta Kappa, National Honor Society, Participant of the AIMES fashion show

Bachelors, Fashion Merchandising

Fashion Merchandising