General Manager
Managed and oversaw the day-to-day operations. Leading the team through multiple steps to improve individual performance and optimize business processes. Reducing waste and increasing customer satisfaction. Result: increase in profits, assets, and expansion of customer base.Through careful research and data-driven insights, a second revenue stream was recommended. Implementation began with 15 operating assets that added an average of $300k to the annual gross. With deliberate planning built successful relationships with vendors reducing waste in operating cost. Working with the team and vendors to maintain vehicles at optimal operating status thus reducing expenses due to mechanical failures in the field.Reported an increase in annual gross of 3 times the yearly average and double the single best year in the company’s previous 13 years (2005 - 2018) of operation. Reducing bad debt by 50% and late payments.