Lydia Gupta Email & Phone Number

Scarsdale, NY, US

New York City Metropolitan Area

- Multifaceted Project Management: Lead eight international technology teams across backend, media, app development, front end, portal (admin tools), QA, and automation.- Agile Scrum Leadership: Guide teams through Agile development stages, including backlog refinement, sprint planning, retrospectives, and dependency planning.- Release Management: Oversee.

- Managed the successful redesign and launch of 10+ SourceMedia Brand Sites, including flagship Brand- Drove adoption of Jira Service Desk for our Digital Ops Team to keep track of customer requests and issues- Trained internal staff on new CMS systems and provided detailed documentation- Manage relationships between our external vendors, QA teams- Scrum.

Greater New York City Area

- Responsible for site-wide Video Redesign and Roadmap - Managed and created business rules, user stories, wireframes, etc. for wholesale redesign of the About.com site - Oversaw the development and launch of the About.com homepage redesign- Managed the launch of a new internal Content Management System from scratch, in less than six months

- Lead cross functional teams translating business needs into functional and technical specificationsResponsible for the Web Tools Roadmap- Working with the technology team to help manage the transition from designs into functioning products from development, testing, and launch within defined time frame and budget- Oversee Agile Software Development with.

- Managed third party partnerships including implementing co-brand site builds and revenue optimization widgets - Managed the design and launch of online tools for the sales and ad ops teams- Wrote Product Requirements Documents, use cases, and work flow diagrams for proprietary online tools- Administered end-to-end usability testing for online in-house.

- Provided technical support for online database tools, email support, html troubleshooting, ftp software, html clients, etc- Directed the Technical Support and Customer Care teams to improve customer service based on client feedback through the development of new policies and procedures- Responsible for technical and administrative support of over 800 end.