Senior Client Success Manager
Current
Jul 2021 - Present
AeroLeads people directory · profile
Lydia Sapp Email & Phone Number
Senior Client Success Manager at eGifter
at
eGifter
1 work email found
@egifter.com
4 phones found area 800, 404, and 646
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Client Success Manager at eGifter
Location
Atlanta, Georgia, United States
Who is Lydia Sapp? Overview
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Quick answer
Lydia Sapp is listed as Senior Client Success Manager at eGifter at eGifter, based in Atlanta, Georgia, United States. AeroLeads shows a work email signal at egifter.com, phone signal with area code 800, 404, 646, and a matched LinkedIn profile for Lydia Sapp.
Lydia Sapp previously worked as Senior Client Success Manager at Egifter and Director of Strategic Accounts at Virtual Incentives. Lydia Sapp holds Bachelor Of Science Degree, Sigmund Weis School Of Business from Susquehanna University.
Company email context
Email format at eGifter
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{first}@egifter.com
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Profile bio
About Lydia Sapp
I am an energetic, client success professional who cultivates strong, long-lasting client relationships resulting in account growth and client retention. My successes in the incentive and financial services industry are due in large part to my adaptability, superior communication, problem solving and organizational skills, as well as the consultative approach I take in managing my partner clients. My industry experience:B2B incentives, employee incentives, customer acquisition, loyalty, market research, payments, rewards, prepaid, Visa, MasterCard, global gift cards, reward cards, virtual incentives, business development/sales, account management, client success, customer service, promotions, sweepstakes, utilities, retail, telecommunications, buy-back/trade-ins, rebatesMy strengths:A prepaid incentives expert | A team player | leadership, organization, caring, networking, communication, presentation, integrity, adaptability, time-sensitivity, detail-oriented, strategic, creative, problem-solving, contract renewals and negotiationsMy passions:my 3 beautiful girls, my family, volleyball, Penn State Football, the beach (any beach), waterfalls, my friends near and far, travel (mostly to beaches or to friends), enjoying what I do
Listed skills include Account Management, B2B, Management, Marketing Strategy, and 16 others.
Current workplace
Lydia Sapp's current company
Company context helps verify the profile and gives searchers a useful next step.
8 roles
Lydia Sapp work experience
A career timeline built from the work history available for this profile.
Director Of Strategic Accounts
- Built, maintained and expanded long-term relationships with top tier client partners
- Contributed to the tremendous YoY growth of the company through both new business acquisition and existing account growth.
- Partnered with the sales organization as a Sales Engineer and SME to help close sales and confidently head into post sale specifics
- Cultivate relationships with key executives and decision makers across a diverse set of industries and use cases including market research, employee recognition and consumer/customer acquisition.
- Consult with existing and prospective partners to understand their unique company challenges and goals as part of the ongoing sales process
- Collaborate with cross functional teams to develop functionality and solutions for client partners
May 2017 - Jan 2021
Manager, Client Success
- Managed the Client Success Team and was responsible for the growth and overall health of all client partnerships
- Client Success Manager for approximately 30 high profile corporate clients; responsibilities include contract negotiations, client on-boarding, quarterly account reviews, marketing and partnership growth strategy.
- Provided exceptional technical support via phone and email to Virtual Incentives clients
- Helped with engaging backline teams via escalation as needed
- Answered technical questions, solved technical problems, and suggested appropriate workarounds
- Managed customers’ expectations and experience in a way that resulted in high customer satisfaction
Nov 2012 - May 2017
B2B Client Services Manager
- Manager of a growing B2B client services team
- Account Manager for high profile corporate clients; responsibilities include contract negotiations, client on-boarding, marketing strategy, promotions execution, customer service, billing and reporting
- Product Manager of the Vanilla Reward Cards – Visa and MasterCard
- Visa and MasterCard inventory and card production management including specialty designs
- Key contributor in the creation and development of the InComm B2B incentive platform, InComm Incentive Solutions, enhancing the client experience and increasing team productivity
- Manage website content including product offering, pricing and catalog availability
Nov 2008 - Nov 2012
Manager, Promotions Group
- Develop, manage and execute client promotional programs such as sweepstakes, games and in-store gift card promotions
- Maintain and strengthen corporate client relationships as the client’s day to day contact
- Client Management including budgeting, strategy sessions, creative development, reporting, billing and issue resolution
- Product Launch- key individual in the product development and launch of the patent pending WinItNow GameCard™ promotional platform in national retail locations
Oct 2006 - Nov 2008
Account Coordinator For Sales Promotion Group
- Project management of promotions including tactics such as sweepstakes, games, tie-ins, sampling, gift with purchase, and loyalty programs
- Responsible for vendor relationships including print production, promotional premium suppliers, fulfillment vendor and legal counsel
- Prepared client proposals, estimates and project plans for all promotions
- Worked with design team on creative concepts providing feedback and creative input
Feb 2005 - Oct 2006
Lead Coordinator Team Lead
Kodak Dental Systems
Jun 2004 - Feb 2005
National Services Coordinator
Jul 2002 - Jun 2004
2 education records
Lydia Sapp education
Bachelor Of Science Degree, Sigmund Weis School Of Business
Susquehanna University
Business Admin, Marketing And Tourism
Oxford Brookes University
FAQ
Frequently asked questions about Lydia Sapp
Quick answers generated from the profile data available on this page.
What company does Lydia Sapp work for?
Lydia Sapp works for eGifter.
What is Lydia Sapp's role at eGifter?
Lydia Sapp is listed as Senior Client Success Manager at eGifter at eGifter.
What is Lydia Sapp's email address?
AeroLeads has found 1 work email signal at @egifter.com for Lydia Sapp at eGifter.
What is Lydia Sapp's phone number?
AeroLeads has found 4 phone signal(s) with area code 800, 404, 646 for Lydia Sapp at eGifter.
Where is Lydia Sapp based?
Lydia Sapp is based in Atlanta, Georgia, United States while working with eGifter.
What companies has Lydia Sapp worked for?
Lydia Sapp has worked for Egifter, Virtual Incentives, Incomm, Target Marketing Group, and Kodak Dental Systems.
How can I contact Lydia Sapp?
You can use AeroLeads to view verified contact signals for Lydia Sapp at eGifter, including work email, phone, and LinkedIn data when available.
What schools did Lydia Sapp attend?
Lydia Sapp holds Bachelor Of Science Degree, Sigmund Weis School Of Business from Susquehanna University.
What skills is Lydia Sapp known for?
Lydia Sapp is listed with skills including Account Management, B2B, Management, Marketing Strategy, Product Development, Project Management, Business Development, and Sales.
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