Lydia T. Email & Phone Number

Johor Bahru, Johore, Malaysia

Masai, Johore, Malaysia

• Leads, support and improves business operations, deliver service and financial results.• Manages full employee and contract riders from attraction to separation, including adherence to company policies and customer requirements• Oversees inbound and outbound shipments and inventory.• Investigates, resolves and/or escalates customer service issues, as appropriate.• Establishes work schedules and contract riders’ routes and jobs to ensure customer service level agreements are… Show more • Leads, support and improves business operations, deliver service and financial results.• Manages full employee and contract riders from attraction to separation, including adherence to company policies and customer requirements• Oversees inbound and outbound shipments and inventory.• Investigates, resolves and/or escalates customer service issues, as appropriate.• Establishes work schedules and contract riders’ routes and jobs to ensure customer service level agreements are met and all deliveries are made on time without exception. Show less

Johor Bahru, Johore, Malaysia

• Performed research to gain in-depth knowledge of all customer personas• Performed research and analysis on consumer thoughts and trends• Created specifications and content appropriate for the brand's customer personas• Planed the editorial calendar and content proposition

• Processed payments and documents such as invoices, employee reimbursement, financial statements, cash disbursements and issuing cheques. • Posted financial data to accounts.• Processed payroll and resolved any payrolls errors.• Maintained confidential digital and electronic records of employees.• Assisted with social media content for recruitment activities.• Completed termination paperwork and exit interviews.• Performed basic office tasks like filing, data entry, and… Show more • Processed payments and documents such as invoices, employee reimbursement, financial statements, cash disbursements and issuing cheques. • Posted financial data to accounts.• Processed payroll and resolved any payrolls errors.• Maintained confidential digital and electronic records of employees.• Assisted with social media content for recruitment activities.• Completed termination paperwork and exit interviews.• Performed basic office tasks like filing, data entry, and emails.• Installed and configured computer hardware, operating systems and applications.• Kept computer system up-to-date to ensure the company operation runs smoothly and staffs gets the maximum benefits from it.• Provided technical support to help resolve any issues that may arise from software or hardware in person or remotely.• Troubleshooted network problems, diagnosed and solved hardware or software problems Show less

Johor Bahru

Trained in 3 different departments. - Housekeeping, Food and Beverages and Front Office

Bachelor'S Degree, Psychology (Hons), Second Class Lower Division

Double Diploma, Hotel And Tourism Management, Grade B-

Activities and Societies: Student Relationship Unit(SRU) Secretary, Vice-chairperson for Batch 2007.