Lyell A.
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Lyell A. Email & Phone Number

Senior Information Technology Leader dedicated to Customer Excellence at AC Transit
Location: San Francisco, California, United States 6 work roles 4 schools
1 work email found @actransit.org 4 phones found area 415 and 510 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 4 phones

Work email l****@actransit.org
Direct phone (415) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
AC Transit
Role
Senior Information Technology Leader dedicated to Customer Excellence
Location
San Francisco, California, United States
Company size
1000 employees

Who is Lyell A.? Overview

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Quick answer

Lyell A. is listed as Senior Information Technology Leader dedicated to Customer Excellence at AC Transit, a company with 1000 employees, based in San Francisco, California, United States. AeroLeads shows a work email signal at actransit.org, phone signal with area code 415, 510, and a matched LinkedIn profile for Lyell A..

Lyell A. previously worked as IT Supervisor at Ac Transit and Director of Information Technology / Senior Systems Engineer at Ucsf. Lyell A. holds Associate’S Degree, Networking Technology from Heald College.

Company email context

Email format at AC Transit

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{first_initial}{last}@actransit.org
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AeroLeads found 1 current-domain work email signal for Lyell A.. Compare company email patterns before reaching out.

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Profile bio

About Lyell A.

Multiple-award winning Information Technology leader with extensive technical experience; including 15+ years in a leadership role in a complex and diverse environment. Serves a dual-role as a functional leader as well as technical expert for planning, development, implementation, maintenance and documentation of IT related infrastructures. Provides excellent customer service, with emphasis on business continuity and alignment. Expertise in financial and budget management. Possesses the expertise to advise business leaders on the financial and technical feasibility of proposed new systems and/or changes to existing systems.

Listed skills include Active Directory, Disaster Recovery, Servers, Networking, and 46 others.

Current workplace

Lyell A.'s current company

Company context helps verify the profile and gives searchers a useful next step.

AC Transit
Ac Transit
Senior Information Technology Leader dedicated to Customer Excellence
oakland, california, united states
Website
actransit.org
Employees
1000
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6 roles · 34 years

Lyell A. work experience

A career timeline built from the work history available for this profile.

It Supervisor

Current
Ac Transit

Oakland, CA

  • Provide leadership and direction of the Computer Operations staff (Service Desk and Desktop Field Services); Identifies, develops, tests and recommends technical solutions to the CIO for possible adoption; Consults.
  • Based on ITIL fundamentals, developed IT service management metrics and Key Performance Indicators (KPIs) to measure and monitor IT Services. Evaluated data, set requirements, and procured the best fit IT service.
  • Spearheaded IT District Communication standardization and collaboration methods. Proofread and edited all IT District electronic communication distributions. Utilizing emotion intelligence and communicating both.
  • Implemented the District’s first IT Support Artificial Intelligence (A.I.) System that improved IT support efficiency and availability. Using generative AI technology, the A.I. virtual attendant, was able to automate.
Jun 2015 - Present

Director Of Information Technology / Senior Systems Engineer

Ucsf

San Francisco, CA

  • Lead all aspects of day-to-day IT operations including Service Desk, Desktop Support, Web and Server/Network Infrastructure for CAPS and PAETC Divisions. Provide technology planning for all users across multiple sites..
  • Consolidated data center from 30 physical servers to 4 physical hosts using virtual technology and centralized storage, resulting in a streamlined backup process utilizing real time cloud solutions and thousands of.
  • Improved customer satisfaction by developing key service metrics, implementing best practices for staff and service level agreements (SLAs), resulting in an improvement in service and customer satisfaction scores of 95%+
  • Prepared and contributed to current IT infrastructure transition to central university IT support model. Developed and instituted processes and solutions in collaboration with central IT to enable transparent.
Oct 2005 - Jun 2014

Senior Consultant / Network Engineer

Micromenders

San Francisco Bay Area

  • Provided IT/IS consulting services to multiple clients. Designed, implemented, and managed Windows 2000 and Windows 2003 Active Directory. Migrated network environments to latest Active Directory and Exchange.
  • Successfully utilized newly created solutions in the data recovery and restoration of a mission critical Microsoft Exchange production environment that resulted from a failed migration. Solution process was.
  • Provided interim leadership, including day-to-day management of IT operations and strategic planning, for various clients in preparation for growth and venture capitalist funding
Feb 2000 - Oct 2005

Network Adminstrator

Entex Information Services (Aquired By Siemens It Service Gmbh & Co - 3/2000)

San Francisco Bay Area

Assisted in the Deployment/Migration of a Windows Active Directory Domain Onsite Network Support at Microsoft Corporation Norcal District office implementing and administering a Windows Active Directory prior to release to manufacture (RTM).Installation, configuration, and support of all Servers, Desktops, and Laptops running Windows.Administer Server.

Oct 1998 - Feb 2000

Field Technical Service Representative

Fedex Services

San Francisco Bay Area

Field Service Support on Various shipping equipment including PCs, monitors and printers.Software Installation (NT 4.0, NT 3.51, UNIX, Win95, MS Office, and Custom Client Software).

May 1997 - Oct 1998
Team & coworkers

Colleagues at AC Transit

Other employees you can reach at actransit.org. View company contacts for 1000 employees →

DB Daniel Basurto, Ucc Daniel Basurto, Ucc Colleague at Ac TransitUnion City, California, United States, United States View → CB Claudia Burgos Claudia Burgos Colleague at Ac TransitOakland, California, United States, United States View → LH Lisa Henderson Lisa Henderson Colleague at Ac TransitSacramento, California, United States, United States View → AA Anthony Augustyn Anthony Augustyn Colleague at Ac TransitOakland, California, United States, United States View → CD Christian Duong Christian Duong Colleague at Ac TransitSan Francisco Bay Area, United States View → TF Tena Fuller Tena Fuller Colleague at Ac TransitGreensboro, North Carolina, United States, United States View → JS Jon Smith Jon Smith Colleague at Ac TransitUnited States, United States View → KC Kerry Clark Kerry Clark Colleague at Ac TransitSan Francisco Bay Area, United States View → SS Sharon Slate Sharon Slate Colleague at Ac TransitFolsom, California, United States, United States View → TB Tinu Babaoye Tinu Babaoye Colleague at Ac TransitUnited States, United States View →
4 education records

Lyell A. education

High School

Riordan High School
FAQ

Frequently asked questions about Lyell A.

Quick answers generated from the profile data available on this page.

What company does Lyell A. work for?

Lyell A. works for AC Transit.

What is Lyell A.'s role at AC Transit?

Lyell A. is listed as Senior Information Technology Leader dedicated to Customer Excellence at AC Transit.

What is Lyell A.'s email address?

AeroLeads has found 1 work email signal at @actransit.org for Lyell A. at AC Transit.

What is Lyell A.'s phone number?

AeroLeads has found 4 phone signal(s) with area code 415, 510 for Lyell A. at AC Transit.

Where is Lyell A. based?

Lyell A. is based in San Francisco, California, United States while working with AC Transit.

What companies has Lyell A. worked for?

Lyell A. has worked for Ac Transit, Ucsf, Micromenders, Entex Information Services (Aquired By Siemens It Service Gmbh & Co - 3/2000), and California Parking Company.

Who are Lyell A.'s colleagues at AC Transit?

Lyell A.'s colleagues at AC Transit include Daniel Basurto, Ucc, Claudia Burgos, Lisa Henderson, Anthony Augustyn, and Christian Duong.

How can I contact Lyell A.?

You can use AeroLeads to view verified contact signals for Lyell A. at AC Transit, including work email, phone, and LinkedIn data when available.

What schools did Lyell A. attend?

Lyell A. holds Associate’S Degree, Networking Technology from Heald College.

What skills is Lyell A. known for?

Lyell A. is listed with skills including Active Directory, Disaster Recovery, Servers, Networking, Data Center, Virtualization, Information Technology, and Technical Support.

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