Lyes Mouterfi Email & Phone Number

Ottawa, Ontario, Canada

My responsibilities and duties as System Designer included but not limted to:Recommend solutions to technical problems and unique situations. Contribute to system architecture design and assist with product prototyping. Conduct detailed analysis of defined system specifications.Define system specifications and qualification tests. Develop and document designs that meet applicable standards.Select, qualify and integrate 3rd party equipment and software. Integrate and test complex features.Write procedures and provide support to operations group. Respond to emerging issues impacting our customers; troubleshooting, analyzing, proposing and implementing resolutions.Collaborate with many other technical and service teams across the organization.

Ottawa, Ontario, Canada

•Perform corrective and preventive maintenance following standard and Alstom procedures. •Provide technical assessment and update the knowledge base of resolving issues using Alstom Maintenance management systems (GSI & SES). •Detect, diagnose, and resolve network performance problems and outages using Solarwinds NPM.•Plan daily activities with Infra Supervisor to ensure proper maintenance of communications systems.•Generate detailed daily Maintenance reports at the end of every shift.•Create purchase orders to maintain tools and materials available for the Signaling & Communication team.•Maintain and troubleshoot the assets on the signaling and communication subsystem of the line (CBTC, CCTV, PA, PIDs, IAC, ETEL/ITEL, SCADA, network, phone, Access control, Signaling, Other server room, etc.).•Assist the Engineering team to create accurate Work Method Statements. •Coordinate with different stakeholders such as OLRT, Thales, RTM, Willowglen for warranty support to make sure work orders are resolved.•Continuous improvement of Signaling & Communication best practices to complete work orders in a timely manner.•Carry out duties in accordance with strict HSE procedures as laid down by legislation, Rail system work specification, and the Company HSE policies.•Provide technical support for the Signaling & Communication team.

Algeria Area

•Planning and implementing Domain Controllers, advanced GPO design for companies with 1000+ OUs.•Implementation and troubleshooting a Windows Client/Server environment.•Maintain MS Exchange solution and troubleshooting client mailboxes.•Ensure a Backup/Restore of the whole of the systems under Symantec Backup Exec/NT Backup Solutions.•Management, administration and maintenance of SQL Server databases.•Monitoring and maintaining Symantec End Point (SEP) platform for domain computer.•Skilled in SCCM client installation, software distribution, remote control, and other.•Participate in VDI deployment Solution; Designing and sizing VDI network and storage, Ensuring high availability.•Initiating comprehensive network re-engineering including network infrastructure.•Deploy, monitor and maintain Forcepoint Proxy/web.•Deploy, monitor and maintain security with Forcepoint NGFW.•Manage and administrate the virtual infrastructure under both of V-sphere and Hyper-V clusters, assemble and load servers with the V-sphere/Hyper-V roles (Building, installing, configuring and maintaining V-sphere/Hyper-V products) providing advanced troubleshooting and problem resolution of the entire Virtualization Infrastructure developing, automating and implementing operations best practices, effectively collaborate with Server / Storage / Network.•Administrate and manage the enterprise storage technologies and EMC’s suite of storage platforms, connectivity, business continuity, disaster recovery, replication, backup, network management, virtualization, archive and management products.•Manage and administrate Shared storage (SAN) under HPE 3PAR 7200 Series.•Participate in call tender processes for equipment and IT solutions acquisition; drafting RFPs for the bidders in call tenders, attend meeting of tenders’ proposals and take a decision of project’s attribution.•Working closely with other departments/organizations and collaborating with other IT staff.

Algeria Area

•IT Infrastructure Management.•Manage multiple PCs by creating a generic image that can be used across multiple hardware designs.•Maintained computers, reassembled computer hardware devices, installed operating systems•Software deployment; installation and upgrades.•Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.•Deploy new and/or rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc… in accordance with standards and project/operational requirements.•Manage server Blades (HP C7000 Enclosure).•Managing system resources and tracking response times to maintain operating efficiency•Executed systems administration activities, installed, configured, performed operations, maintenance of software and network servers. •Understanding IPv4 networking concepts (TCP/IP, switching, routing, firewall functionalities, VPN, deep packet inspection) as well as the ability to crimp CAT5e/CAT6e and install wall boxes.•Conducted systems diagnostics, troubleshooting, and analyzed network performance. •Ensure system backup & recovery with NetWorker System Backup solution.•Managing the Alcatel OMNI PCX telephony solution, TANDBERG conference Vision. •Managing the VSAT Equipment; Diagnostic and detect anomalies and malfunctions in the system. •Assessment of clients (end users) needs and requirements, collecting relevant information, defining project scope and objectives, designing appropriate solutions considering data security procedures, planning implementation schedule, conducting tests, validating results, proceeding with deployment. Later on if need be troubleshooting and problem solving in production environment by providing adequate assistance and technical support.

Algeria Area

Manage hosts security and secured various permissions. Served in computer maintenance, performed all types of hardware, software maintenance and engineering in addition to systems selection, backup and technical support.Installation and implementation of a complete RMS Client/Server solution (all the clients in the national territory) using SQL Server 2K, maintenance and technical assistance and support. Implementation of a Remedy Client/Server Solution, maintenance and technical support for the users at the National scale. Technical assistance and support for end users.

Master'S Degree, Computer Engineering / Information Technology / Option: Artificial Intelligence, Engineer

Follow General English course / Conversational English course from 2004 to 2005

Certificate Of Achievement - (Graduation Work Project), Artificial Intelligence Laboratory/Division: Productique Et Robotique, Certificate Of Achievement

Certificate of Achievement (Achievement of the Graduation Work Project) granted by the Advanced Technology Development Center.

Master Of Computer Applications - Mca, Computer Systems Networking And Telecommunications