Who is Lyjun Tan? Overview
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Quick answer
Lyjun Tan is listed as Crisis Management Specialist at TDCX, based in Federal Territory Of Kuala Lumpur, Malaysia, Malaysia. AeroLeads shows a matched LinkedIn profile for Lyjun Tan.
Lyjun Tan previously worked as Customer Service Representative at Concentrix. Lyjun Tan holds Bachelor Of Applied Science - Basc, Food Science, 2.58 from Ucsi University.
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Email format at TDCX
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TDCX
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Profile bio
About Lyjun Tan
Lyjun Tan is a Crisis Management Specialist at TDCX.
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Lyjun Tan's current company
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3 roles
Lyjun Tan work experience
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Crisis Management Specialist
Current- Helping hospitality account client to investigate those sensitive cases (criminal,robbery,murder) raised out by client via outbound calls and email.
- Investigate both sides of incident disputers, verify facts, determine resolutions based on internal policies
- Educates users on how to maintain security and safety.
- Monitors and flags inappropriate content and identifies trends in online risk
- Maintains high level of confidentiality while performing investigations
- Interfaces with internal communications and social media teams
Sep 2021 - Present
Customer Service Representative
- Year 1 as account verify agent, year 2 as forum support and agent, year3 till now as end user online webmail or Cloud storage support.
- Assist team leader in doing weekly report.
- Prepare training material for new hire.
- Perform transaction monitoring for team member weekly.
- Prepare and send weekly performance update for team.
- Attending monthly calibration for team quality.
Mar 2017 - Aug 2021
1 education record
Lyjun Tan education
FAQ
Frequently asked questions about Lyjun Tan
Quick answers generated from the profile data available on this page.
What company does Lyjun Tan work for?
Lyjun Tan works for TDCX.
What is Lyjun Tan's role at TDCX?
Lyjun Tan is listed as Crisis Management Specialist at TDCX.
Where is Lyjun Tan based?
Lyjun Tan is based in Federal Territory Of Kuala Lumpur, Malaysia, Malaysia while working with TDCX.
What companies has Lyjun Tan worked for?
Lyjun Tan has worked for Tdcx and Concentrix.
How can I contact Lyjun Tan?
You can use AeroLeads to view verified contact signals for Lyjun Tan at TDCX, including work email, phone, and LinkedIn data when available.
What schools did Lyjun Tan attend?
Lyjun Tan holds Bachelor Of Applied Science - Basc, Food Science, 2.58 from Ucsi University.
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