Lyle Hendricks Email & Phone Number

Sourcing contractors/suppliers and ensuring capture of their required Insurance and Certification documents - Building good relationships with Suppliers/Contractors, and ensuring that they work to our required SLA’s Monitoring of insurance claims. Ensuring that contractor complies to contract regulations Ensure the buildings are maintained to appropriate standards, in conjunction with the facilities division Have oversight of parking and letting schedules, ensure IT records and lease documentation is correct and up to date in conjunction with property administrator. Maintaining relationships between tenants and Landlord. Manage and Coordinate Operation and Security Team - maintenance, security, safety, cleaning and all issues relating to the property Approval & Managing internal orders, as well as orders for properties. Obtaining quotes from respective contractors, as per the tender/request issued. Instructing and managing contractors, through tendering, purchase instructions, constant follow-up, direction, invoice checking completion Initiating and concluding insurance claims Execution/Delivery of actions and tasks to agreed deadlines and as per the SLA. Manage service contractors and liaise with management of contractors Responding an follow up to all e-mails within agreed SLA’s Capturing of all reported issues, and follow-up updates on Qube Resolving any basic accounts query directly with client Diary management and the co-coordinating of appointments between the Partner/Property Manager and 3rd parties Building relationships and good rapport with Clients i.e. Freeholders / Directors/Lessees etc. General administration i.e. filing all scanned documents; capturing Notice of Transfer of Leaseholders; creating of letters; notices and mail merges; Inputting new clients onto the system and chasing handover information; applicable notes etc. Negotiating contracts and maintaining renewal thereof

Cape Town Area, South Africa

Attend to all correspondence Liaising with clients on a daily basis Co-ordinate, arrange and attend onsite meetings & visits Responsible for Maintenance Management Contractor Co-ordinator Manage Service Level Arrangements Ensure payments to Contractors Public Relations Client Management Problem solving for Clients / Owners Manage Contractors and Owners Databases Obtaining & Compare quotes for Approval by Trustees Monitoring of insurance claims Motivate Maintenance Issues

Cape Town Area, South Africa

REAL ESTATE Managing acquiring of new business Maintenance Coordinator Marketing and managing new business Promotions & Marketing of properties for sale/ rental. Negotiating creditor contracts and Sales Contracts Oversee tenant installation processes Oversee running and planned maintenance Co-ordinate, arrange & attend meetings and viewings. Working closely with Attorneys to ensure contracts are correct and in favour of all parties Obtaining buyers and sellersPROPERTY MANAGEMENT Evaluate outstanding rent-roll - timeous follow-up & corrective measures Tenant visitation programme Tenants meet required standards and contractual obligations with reference to user Ensure quality Customer service delivery Liaison on a daily basis with internal and external parties & maintaining relationships with the local community. Communication with brokers, marketing programme Monitoring of outstanding renewals Lease Administration – confirming correct rentals, lease periods, special conditions Assist with the Compilation of lease agreements, addendums to lease agreements, cancellations, cessions and letter of intents Rental determination, rental collections Advertising, marketing premises to present tenants, and prospectively clients

Cape Town Area, South Africa

Front Line Administrator – attending to Walk in’s with day to day queries Office Administration eg. Filing, typing, Stationery ordering Client liaison Follow up on documentation not on file Check that the all signatories and dates are in place Load Maintenance queries and action accordingly.