Lyle Jaques Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Lead SCCM/InTune Administrators team.Administer SCCM 2012. Responsible for SCCM infrastructure, administration.Manage OS imaging, hardware and software asset management.Create and deploy Software packages.Research and deploy all OS and 3rd party software updates. Build custom SQL and Web reports.Support Mac users.

Toronto, On

Deploy software packages via SCCM 2007 and BigFix.Administer SCCM 2007 170+ sites, 15000+ workstation environmentDeploy OS and Application patches following established procedureCreate custom reports to track HW and SW inventory, licensed SW, SW usage Document SCCM processes for distribution to and training of IT staffCreate software packages for deployment to Win XP, Win 71- Win 10 environmentSecond and third level support for software issuesTroubleshoot software failures and co-ordinate support from vendors.

Tiverton, On

Deploy Windows 7 Operating System via SCCM 2012.Develop and deploy Windows 8.1 OS to Surface Pro.Create and test GPOs for Windows 8.1 deployment.Package and test software for deployment to Windows 7 and 8.1.Create query based collections for software deployment accessing AD groups.Provide 3rd level support for software issues.Manage Packaging Factory efforts to create Windows 7 packages for all applications.Create custom reports to track HW and SW inventory. Document UAT testing and processes for distribution to IT staff.

Brampton, On

Create software packages for deployment to Windows XP, Windows 7 environment.Deploy software packages to individual computers, groups of computers or site wide.Administer SCCM 2007 1000+ site, 30000+ workstation environment.Deploy OS and Application patches following established procedure.Create custom reports to track HW and SW inventory, licensed SW, SW usage .Document SCCM processes for distribution to and training of IT staff.Second and third level support for software issues.Troubleshoot software failures and co-ordinate support from vendors.

Markham, On

Administer SCCM 2007 environment.Deploy OS patches monthly and Application patches as required.Perform monthly updates of confidential financial data sets.Design and implement SCCM 2007 upgrade from SMS 2003.Create software packages using SMS installer, vbscript, Wise, Install Shield.Deploy software packages to individual computers, groups of computers or sitewide.Create custom reports to track HW and SW inventory, licensed SW, SW usage .Document SMS processes for distribution to IT staff.Develop and improve processes for hardware refresh, procurement et al.Third level support for software issues.Troubleshoot software failures and co-ordinate support from vendors.

Toronto, On

Deploy patches, updates and software to workstations via SMS and remote control.Distribute software to SMS sites around the globe.Troubleshoot and resolve software distribution issues.Troubleshoot install failures to discover root cause and cure.Assisted Global Help Desk staff during their work hours to resolve issues.Performed Lotus Notes Help Desk duties.Create SMS software packages using custom scripts, setup capture, SMS Installer.Document SMS processes for distribution to IT staff.