Certified Ekahau ECSE, IT professional with Bachelor Degree in Computer Science.Tech-savvy professional with hands-on experience and expertise in managing IT infrastructure, data, and various other technology-based services. Track record of dependability and maintaining focus on achieving results while implementing IT solutions. Skilled in supporting Windows-based environments and effectively maintaining computing and peripheral equipment. Outstanding help-desk talents in troubleshooting technical errors/issues and guiding staff in rectifying problems. Consistently employ technological solutions to increase efficiency while using time productively to track progress and meet goals. Creative problem-solver with flair for implementing smart solutions to operational challenges. Possess solid analytical, interpersonal, written and verbal communication, and cross-functional skills.Programming Languages:SQL, PHP, HTML, CSS, Java, Python, MSM, Java Script, AngularJSOperating Systems:Windows 2000, Windows XP, Windows Vista, Windows 8, Windows 10, Unix, and LinuxMS Office Suite:Word, Excel, Outlook, PowerPoint, Visio, Teams, AccessTraining Courses:AC/DC ElectricityElectronicsMicrocomputer NetworksIT Customer ServiceNetwork Security ManagementPC Repair and MaintenanceNetwork Systems AdministrationNetwork Hardware Installation
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Lead Field EngineerWachter, Inc. Nov 2021 - Apr 2023Lenexa, Ks, UsEngaged with clients, provided consultative support, and delivered robust technical solutions to meet diversity of needs. Conducted research, installed equipment and new technologies at client sites, and timely completed assigned projects. Diagnosed, troubleshot, and resolved technical issues as well as escalated problems to ensure swift resolution while meeting client service standards. Trained, mentored, and supervised new field engineers to deliver consistently high-quality service experience to all clients. Kept senior management up-to-date on operational progress through regular reporting.Recognized for coordinating with customers and contractors to deliver high-quality installation services in warehouse environments entailing network infrastructure, wi-fi, cameras/camera systems, and access control. -
Regional Field ManagerSouthwest Systems Enterprising Communications Jul 2018 - Oct 2021Complete physical layer Network infrastructure installation, troubleshooting, and configuration.Large area / corporate WiFi design, installation, troubleshooting, and configuration.Steered four-member team of highly skilled professionals, completed all site paperwork, and managed onsite projects for clients while meeting all deadlines. Led team to effectively resolved all issues for seamless workflow management. Planned, designed, developed, installed, configured, managed, and troubleshot physical layer network infrastructure. Supported with qualifying and certifying cable runs to ensure faultless cable (copper and fiberglass) network. Oversaw all aspects of design, installation, configuration, and troubleshooting of large areas/corporate wi-fi.Oversaw network build-out of 15 new company sites and more than 20 wi-fi remediations.Planned and led wi-fi surveys, coordinated with customer network engineer to fine tune WIFI output, and approved surveys.
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Parts Sales ManagerAutozone Oct 2017 - Jul 2018Memphis, Tn, UsSustained overall organizational profitability by maintaining optimum product inventory. Tracked store inventory and restocked products thrice weekly to support continuity of day-to-day sales operations. Coordinated with customers and delivered memorable service experience by addressing all specific client needs. Contributed to professional development of staff through training programs. Tracked performance of staff, identified shortcoming, and disciplined staff to enhance employee productivity.Commended for delivering memorable service experience to all customers facilitating with changing various vehicle components as per OEM specs. -
DeveloperAnthem, Inc. Apr 2017 - Sep 2017Indianapolis, Indiana, UsLeveraged engineering principles as well as utilize Java Script, HTML, C#, and CSS for developing new software solutions. Employed source control to effectively control changes to code and resolve conflicts while merging contributions from different sources. Oversaw centralization of data gathered from various client applications by building .Net Core RESTful APIs. Evaluated accurate functionality of software solutions through reliability and usability testing. Provided technical expertise to resolve errors and ensure seamless “go live” process. Imparted skills, expertise, and knowledge to new developers through mentoring and training. Coded new apps, resolved bugs, and maintained code base, Adopted SAFE practices while effectively working within Agile framework.Secured contract with Anthem Inc., and delivered support as UI developer for Anthem Anywhere app. -
Store ManagerGnc Aug 2013 - Jan 2016Pittsburgh, Pa, UsPersonnel management, Stock Management, Loss Prevention, scheduling, product rotation (according to expiration date), Order acceptance (checking orders against manifests ensuring 100% accountability), Store cleanliness. -
Sales Support TechnicianNcr Corporation Aug 2011 - Mar 2013Atlanta, Georgia, UsReceived recognition for effectively maintaining inventory and logistics of more than $60K+ of repair parts.Maintained, troubleshot, and repaired various types of retail equipment for diverse corporate clientele. -
Information Systems TechnicianUs Navy Aug 2002 - Dec 2010Washington, Dc, UsServer Maintenance and backups, trouble shooting and repairing of all network equipment across 3 different classifications of networks (to include PC's, servers, switches, printers, routers, or laptops). Provided customer service through the adding, removing, and repairing of user accounts with multiple layers of permissions and user groups within Active Directory, and was also involved in a large scale network upgrade in which we replaced every server, switch, and PC on the network restoring all user account data to the new servers.
Lyle Bales Skills
Lyle Bales Education Details
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Virginia Wesleyan UniversityComputer Science
Frequently Asked Questions about Lyle Bales
What is Lyle Bales's role at the current company?
Lyle Bales's current role is IT Project Management | IT Technical Support | Network Infrastructure Management.
What schools did Lyle Bales attend?
Lyle Bales attended Virginia Wesleyan University.
What skills is Lyle Bales known for?
Lyle Bales has skills like Leadership, Fiber Optics, Powerpoint, Social Media, Safe Methodology, Retail, Fiber Optic Networks, Sales, Microsoft Powerpoint, Networking, Troubleshooting, Agile Methodologies.
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