Lyle Martin

Lyle Martin Email and Phone Number

Regional Manager @ 2020 Companies
Washington, DC, US
Lyle Martin's Location
Washington DC-Baltimore Area, United States
Lyle Martin's Contact Details
About Lyle Martin

Accomplished customer success, operations and sales manager with an extensive track record of driving sales growth and enhancing customer experience. Recognized for building long-term relationships and delivering flawless execution of complex initiatives, including process improvements and client facing capabilities with partners. Proven leader in managing programs, ensuring the success of programs, by creating exceptional pre-sale and post-sale experiences. Recognized for developing high-performance teams, in multiple locations, providing account management, operations, client solutions, and product management. Process improvement expert with success in driving substantial cost and revenue improvement, and collaborating cross-functionally with Product Development, Marketing, Sales, and other teams to deliver results. Extensive experience in data analysis and managing key performance indicators with a strong attention to detail to give recommendations to improve sales, ensure retention of current customers, operational efficiencies, and improve customer experience. Continuously learning about new technologies, processes, and innovations to better serve and solve problems for clients and stakeholders.Core Competencies:Territory & Account Management | Corporate & Client Relations | Data Analytics | Sales Execution | Marketing Strategy | Team Building & Retention | Performance Management | B2B SalesRelationship Management | Forecasting Trends | Report and Asset Generation | Presentation Skills |Retail Distribution | Site Selection | Project Management | Customer Lead Generation |Sales Distribution | Training Development | Funnel Management | Continuous Learning

Lyle Martin's Current Company Details
2020 Companies

2020 Companies

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Regional Manager
Washington, DC, US
Lyle Martin Work Experience Details
  • 2020 Companies
    Regional Manager
    2020 Companies
    Washington, Dc, Us
  • Bds Connected Solutions, Llc.
    Field Operations Manager
    Bds Connected Solutions, Llc. Aug 2024 - Present
    Washington Dc-Baltimore Area
    Supported client operations for a program with a Fortune 500 client. Assisted client with building over 60 points of marketing and sales distribution across Mid Atlantic area.
  • Cricket Wireless
    Client Account Manager
    Cricket Wireless Jul 2019 - Jul 2024
    Washington Dc-Baltimore Area
    Collaborate with client accounts to overachieve sales, marketing, and operations for 100+ people in 30+ locations and 7+ Partner Accounts. Consistently achieved +100% of targets and drove measurable improvements in client operations.• Identified gaps and Implemented methodologies and technologies with client teams to exceed on sales, marketing, operational, distribution and customer service experience objectives.• Leveraged relationships with partner clients and internal channels to complete consolidation project of AR distribution to improve operational efficiencies, scaled partner business, streamlining processes and lowering partner costs. Contributed to increase in sales and increased customer retention.• Became Subject Matter Expert and shared several best practices with multiple product and process launches that directly contributed to over 20% sales growth. (Streamlined weekly reporting, Own local B2B launch, Tablets and connected devices launch and merchandising).• Consistently ranked as the top sales team in Mid Atlantic area and won multiple awards for overachieving Sales, KPI and Retention targets with client partner teams.
  • Cricket Wireless
    Client Account Executive
    Cricket Wireless Oct 2014 - Jun 2019
    Dallas/Fort Worth Area
    Sales Executive (AT&T/Cricket Indirect), Dallas TX, 2014 – 2019Successfully managed high performance account sales, marketing, and operations team of 100+ people in 50+ partner locations and 12+ partner accounts.• Successfully executed partner distribution project by consulting with 8 AR partners and built out over 50 points of distribution expanding NTX market and exceeding market distribution targets.• Collaborated with internal and external partner teams to execute on Own your turf local grass roots marketing campaign project to drastically improve brand awareness and improve location traffic. Directly contributed to +20% increase in traffic and +15% increase in overall sales.• Led North Texas Market as SME in several key AT&T and Cricket strategic product and process initiatives which lead to significant market share and sales growth (Win Local Marketing Campaign, Small Business penetration, and Extraordinary Customer Experience improvements).• Analyzed gaps and streamlined Weekly and Monthly reports that were distributed to team that led to increased efficiency and productivity. Presented quarterly operations reviews to internal and external executive leadership.• Appointed as acting Territory Sales Manager in 2016 and 2017. Exceeded expectations with execution of roles and responsibilities of 6 account executives and 20 partner accounts.
  • At&T Mobility
    Account Manager
    At&T Mobility Feb 2007 - Oct 2014
    Partnered with AR clients and managed sales, marketing, and operations of 100+ people across 20+ Local and National Retail locations and 15+ partner accounts.• Managed roll out of Best Buy Mobile project and supported teams to open 30 locations in NTX. Directly contributed to increases in Best Buy business and increased sales penetration for AT&T.• Led Market in several key AT&T strategic projects that contributed to increase Sales penetration and Customer retention (Extraordinary Customer Experience, Small Business penetration, Connected device sales, Digital Life sales, and AT&T Next adoption).• Was a technology subject matter expert and championed several successful projects to drive data revenue and product penetration for the entire NTX team which improved product penetration and customer experience (Smart phone transition, DirectTV penetration, fiber penetration)• Appointed as acting Area Retail Sales Manager in 2014 and exceeded expectations with execution of responsibilities in support of 5 Account Managers and 15 partner accounts.
  • At&T Mobility
    Store Manager
    At&T Mobility Sep 2003 - Feb 2007
    • Coached and Developed team of 12 retail sales counselors, 3 sales support representatives, and 1 finance representative.• Executed on daily operational priorities and successfully attained over 125% of sales targets consistently.• Lead District and Market in early days of Smartphone and Wired sales.• Winner of Cingular/AT&T summit award for outstanding sales.
  • Sprint
    Store Manager
    Sprint Jan 2000 - Jan 2003
    • Coached and developed store sales team of 10 sales reps and 6 Customer Service reps. Drove team to overachieve sales and service targets.• Conducted marketing endeavors to drive traffic to store including several partnerships with surrounding businesses.• Managed Sales and Operations of satellite mall kiosk as additional location tied to store.• Winner of Circle of Excellence awards for outstanding sales and operational performance.
  • Circuit City
    Sales Counselor, Sales Trainer
    Circuit City Jan 1998 - Jan 2000
    Attained well over 100% of monthly commission bonuses and received the Sales Excellence award. Sold cellular telephone equipment and services, personal computers, computer peripherals, and computer programs. Provided technical assistance to customers and trained employees on new products.
  • Best Buy
    Department Supervisor, Product Specialist, Computer Technician
    Best Buy Jan 1996 - Jan 1998
    Surpassed department revenue quotas consistently and maintained high attachment rate of profit rich products. Sold cellular telephone equipment and services, personal computers, and computer peripherals in the computer department. Worked as a technician installing peripherals, fixing bugs and crashed computers. Provided technical support. Promoted to department supervisor of computers and was in charge of scheduling, training and day to day management of department.

Lyle Martin Skills

Superior Computer Skills Team Building Building Relationships Sales Management Telecommunications Product Knowledge Telecommunication Services Sales And Marketing Leadership Adaptive Leadership Management Sales Wireless Training Sales Process Customer Satisfaction Solution Selling Customer Experience Mobile Devices Customer Service

Lyle Martin Education Details

Frequently Asked Questions about Lyle Martin

What company does Lyle Martin work for?

Lyle Martin works for 2020 Companies

What is Lyle Martin's role at the current company?

Lyle Martin's current role is Regional Manager.

What is Lyle Martin's email address?

Lyle Martin's email address is ly****@****ess.com

What schools did Lyle Martin attend?

Lyle Martin attended The University Of Texas At Dallas.

What skills is Lyle Martin known for?

Lyle Martin has skills like Superior Computer Skills, Team Building, Building Relationships, Sales Management, Telecommunications Product Knowledge, Telecommunication Services, Sales And Marketing Leadership, Adaptive Leadership, Management, Sales, Wireless, Training.

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