Responsible for diving end-to-end Lead to Cash Solution, reporting and data governance and sales communication.

Led a team of 7 within the COO Organization to streamline processes, be responsible for meeting margins, manage resource utilization and optimization and drive annual/quarterly P&L planning for a team of 300 with a quarterly budget of ~ $15m

Establishing a global team of 5 through interviews, hiring, and training, I created a standardized operations framework. I successfully migrated, adopted, and integrated a new ERP system (Netsuite) and revamped the project management system (OpenAir). Initiating onboarding for new operational tools, I led training for 70 employees, ensuring efficient adoption. Building a robust process for contract management, invoicing, and reporting, I facilitated accurate revenue forecasting and project health assessment. Additionally, I identified and built an SFDC data structure supporting clients, sales, and customer teams, enabling effective tracking of KPIs. Onboarding over 20 partners, I ensured their access to our systems for collaborative project work.

Business Partner for regional professional services team. Responsible for ensuring that the regional team of 60 – 70 adopted the same standard practice as the global teams. Liaised with the finance partner to ensure monthly revenue/cost forecast was being met and adjusted as needed. Prepared monthly reviews of financial/project status’ for ELT and lead year end closure activities for multiple cross-functional teams for system accuracy and revenue recognition.

Worked with Sales Leadership across all sales teams in North America to develop sales territories, run forecasting cadence, develop quotas and commission plans to align with company strategy, implement and measure GTM strategies and create QBR’s for ELT.

Provide and analyze data for purposes of forecasting, reporting, compensation and deployment to drive sales behavior and expectations. Create and maintain data analysis using various tools including Tableau. Work cross-functionally with multiple business partners on development and implementation of CRM updates, dashboards and reporting.

Worked with several different teams on process improvement, implementation, training & reporting