We measure ourselves not only by what we do, but how we do it. Every action and each decision is based on building trust and seeing things through the eyes of our clients.Ultimately, everything we do as a company—how we listen, how we solve, how we serve—is focused on helping our clients take ownership of their financial futures.

Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service℠ so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty.

• PurpleGoat llc successfully sold to a Texas-based investment group! • Record day of production July 13, buy-out offer July 15. • Created the business plan and pitch deck that resulted in the raising investment dollars ~$1m• Led team of 5 employees and a total of 30 contractors in the building out and launching of a fully compliant distillation business in a new facility by a new company • Beat the business plan by $35k in costs and 3 months timeline for build-out and ramp-up• Demonstrated ability to process over 250lbs of biomass per week, and produce 10 liters of distillate in 8 hour shift • Navigated state-federal intricacies in a highly regulated industry, implemented tax planning strategy to lower effective rates in accordance with IRS §280E and FINCEN regulations. Reduced effective tax rate from 82% to 25% by putting sales staff and equipment in separate LLCs. • Designed to be scalable nationally

Aha.io + Rally + Jira tools which support Product Managers and CX Portfolio.

CX Innovation Workflow. Anomaly Detection and Case Deflection using ML.

Chief Data Officer for our team (AKA the Data Czar)

This role supports the evolving portfolio management operating model with a set of key skills, organizational abilities, and subject matter expertise. I interface closely with the Process & Information Architects, BE Offer Owners, and Portfolio Director. Relentless focus on the combination of Cisco Services’ offerings, tools, processes, and information helps support the move towards a more collaborative structure between Business Entities and Business Segments via a cohesive portfolio strategy. Key responsibilities of Portfolio Coordinators include:• Support the BE Offer Owners by coordinating/managing the planning, requirements gathering, development, and maintenance activities for the Portfolio offers • Assist BE Owners and Development teams with new tools and processes, performance management reporting, product management, project management, and communications • Confirm that the tools, processes, and methods support the needs of the Portfolio Strategy and Governance teams• Ensure that the portfolio IC and data are used in a secure manner

• Present and position Cisco Consulting Services (CCS) business / IT analysis approach within Cisco, with customers and our partners. • Create and deliver effective communications and presentations. • Support presales activities for developing client opportunities within the Global Enterprise Theater (GET) accounts by developing appropriate reusable and customer specific content. • Project management for GET client teams in the Financial Services Industry (FSI) vertical that are candidates for Remote Expert or Virtual Mortgage Adviser (VMA) offer.• Contribute to capturing sales and engagement content including lessons learned, engagement methodologies, case studies and thought leadership.

• Partnered with sales team to significantly improve client onboarding, cutting the time by over 50%• Managed the development and rollout of an application for the sales team to price deals more efficiently resulting in few loses and higher margins• Transitioned to Customer Service Manager (CSM) with responsibility for over 100 managed service clients• Assisted in the go-to-market for the Managed Services Program launch

• Business case development for 6 new packaging products made from eco-friendly mushroom roots• Launched 3 new consumer products including market research• Sold custom packaging to Dell, GE, and RadioFlyerhttp://www.mushroompackaging.com/sustainability/

• Software quality control: confirming FDA compliance http://acerainnovation.com/

• Rotated through multiple areas of Accenture Facility and Services India operations (manage space, office services and transportation for over 40,000 employees)• Opening of a new, non-traditional office space in Bangalore to support Consulting’s needs• Vendor management of Jones Lang Lasalle (JLL)• Generating facility space forecasting needs for Accenture Infrastructure Outsourcing and Global Talent & Innovation Network organizations