Ly Men Email & Phone Number

Las Vegas, NV, US

Las Vegas, Nevada, United States

• IT Asset Management: Oversee the inventory, tracking, and lifecycle management of IT assets including hardware and software.
• Disposition Planning: Develop and implement ITAD strategies and procedures that align with company policies and industry best practices.
• Regulatory Compliance: Ensure compliance with relevant regulations and standards, including data protection laws (e.g., GDPR, CCPA) and environmental regulations (e.g., e-waste disposal).
• Vendor Management: Manage relationships with third-party vendors and service providers for asset disposal, recycling, and refurbishment.
• Data Security: Implement and maintain data wiping procedures and ensure secure data destruction to protect sensitive information.
• Warehouse Management: Oversee warehouse operations related to IT asset storage, sorting, and handling. Ensure efficient organization of the warehouse space and proper documentation of assets.

Las Vegas, Nevada, United States

• Monitor daily shipment and update clients of any update of freight movements (via email and by phone).
• Identify and resolve Import and Export delay within Client expectations.
• Enter shipping data, such as Billing, Invoice, and shipping stages of Import/ Export shipment using TM SAP.
• Coordinate and generate quotes for shipments for all models of cargo transportation (Air, Ocean and Trucking).
• Communicate with Custom Brokers for import/export clearance, shipping documentations, and transit time.
• Filing/ prepare required shipping documents, hazmat code, tariff code, BOL, and MSDS documents with U.S. Custom for export.

Las Vegas, Nevada, United States

• Manages and assist team members to ensure efficient workflow in receiving Client satisfactions.
• Act as the single point of contact to the customer for all service requests.
• Ensuring there are correct notes, categories, and statuses for tickets.
• Holding technical staff accountable to the company standards
• Ensuring ticket resolution checklists are being followed.
• Triaging service requests as they arrive through email, text, phone, or chat.

Compton, California, United States

• Manages and monitor day-to-day activities, duties, and responsibilities of team members to ensure efficient workflow and are performing high-level quality of work daily.
• Uses judgement and discretion to resolves multifaceted questions, problems and refers more complex issues to CEO.
• Monitor and maintains all quality control records, to include ensuring compliance with quality assurance and loss prevention policies and procedures.
• Identifies and executes hiring, termination, advancement, promotion, or any other associate status change.
• Maintains effective communication and positive team member relations by ensuring all team member activities are performed in a timely and professional manner.
• Always provides the highest quality of customer service to Clients, which consist of monitoring inventory in/outbound, invoices, shipping documentations, and clear communications (ERP/CRM, & Via Outlook).

Multiple Company

• Manage, track, and maintain company warehouse stock inventories, inbound and outbound.
• Establish, manage, and control inventory daily shipping data sheet and inform team member’s accurate inventory information.
• Assist/ support assist Operation Manager, Service technician, and CSR personnel as required (HD convention planning, sales goals, and marketing).
• Preparation shipping documents, MSDS, and BOL for domestic and international outbounds.
• Establish/ negotiate lowest transportation cost and rates for domestic and international shipping.nts.

Certificate Of Completion, Computer/ Lan Technology

Ged

Graduated – High School Diploma Honors (3.8 GPA)