Online mediation

Current Practising Certificate

Trainer in workplace communication, assertiveness, personal development, negotiation, customer service, workplace health and safety, occupational rehabilitation, frontline management, retail skills, handling difficult people, train the trainer.Clients included Cairns TAFE (fee for service) Far North Queensland Electricity Board, Cairns City Council, Yarrabah Aboriginal Council, Retail Skills Centre,

Professional Member, Career Development Association of Australia.Private practiceCareer advice to Year 12s, adults, graduates - with 'what now?' questionsCoach for start-up businesses

Approximately 1 evening session every 3 weeks. Set up session for lawyers, initial interview of clients, confirm conflict of interest check, file note, briefing of lawyer regarding client’s main issue, overview of file at end of session.

The Fines Clinic advises clients with outstanding fines from Civic Compliance Victoria and those with Sheriff's Warrants. Interviewed clients, regular communication with Civic Compliance Victoria and Sheriff, managed files, liaised with medical professionals and social workers for supporting statements, prepared successful submissions for internal reviews and applications for revocation, assisted with Briefs.

• Sole responsibility for the Careers’ program• Work independently and set priorities• Develop programs with various groups throughout the school• Individual counselling of all students Years 9 -12 and maintenance of file notes• Specific tailored counselling for international students• Counsel at-risk students and identify relevant programs and pathways• Coordination of Vocational Education and Training programs2013 - Co-recipient for Toorak College of Order of… Show more • Sole responsibility for the Careers’ program• Work independently and set priorities• Develop programs with various groups throughout the school• Individual counselling of all students Years 9 -12 and maintenance of file notes• Specific tailored counselling for international students• Counsel at-risk students and identify relevant programs and pathways• Coordination of Vocational Education and Training programs2013 - Co-recipient for Toorak College of Order of Australia Award, Mornington Peninsula Order of Australia Regional Group’s School Award for Community Engagement project Show less

Introductory training by leading organizations in mediation and arbitration• Visits to New York State Supreme Court with presentation by judges on US legal system;• Midtown Community Court, Centre for Court Innovation, JAMS, CPR Institute for Dispute Resolution, Wall Street, International Chamber of Commerce, New York International Arbitration Centre, US Court of International Trade, United Nations, South Korean Embassy and Sri Lankan Embassy.

Maintenance of client file, file notes, telephone interview of clients, use of interpreter service, conflict of interest check, client authority to act and agreements organized and confirmed, strict adherence to time limits, advice and instruction letters to clients, submissions to Social Security Appeals Tribunal, observed SSAT, ongoing file management and record on CLSIS system.

Project managed with Project Officer successful 'School to Industry Forum' with steering committee from Local Government, educators and industry, planned presentations, liaised with all presenters, Key Note Speaker and facilitator, arranged venue, catering, AV, coordinated post forum action plan.

Managed Career and VET programs to cater to large number of students, established systems to streamline delivery, active member of local cluster, Board Member FMPLLEN, achieved KPIs of Education Department.

With Senior Management team developed an innovative curriculum in new school, catered to needs of all students including high achievers, students at risk and indigenous students, vertical Years 8 -10 classes.

Relef teaching for short periods of time (up to 6 weeks) in indigenous communities including Thursday Island, Normanton, Bamaga, Mornington Island, Kowanyama

Coordinated all pre-opening and post opening training in the casino and hotel.

Manage files of injured workers, interview clients, liaise with claims staff, medical practitioners, employers at workplace, prepare and monitor return-to-work plans, prepare reports based on data.

6 member team, close connection with Central office, manage caseload in excess of 300, establish system to streamline system, interview clients, liaise with medical practitioners, workplace managers to develop and monitor retun-to-work plans, extensive training role - 'Career Change for Teachers', 'Returning to Work (personal development) and recipient of CPD.

History Coordinator, Year 7 Coordinator, Year 12 Coordinator, Management Committee.