Lyn Dickerson Email and Phone Number

● Manage all deliveries across entire delivery area (Austin, San Antonio, Houston, and Dallas)● Manage daily communications and coordinate activities between drivers, customer service, warehouse teams, and buyers ~ 25 people● Evaluate and optimize delivery routes for 400+ customers daily● Investigate and resolve client delivery issues● Troubleshoot and coordinate resolution of end-user software issues● Train and manage contract drivers across multiple cities● Cover late schedule changes and route adjustments ● Track contract driver success and labor costs● Research and establish relationships with new vendors/suppliers

● Managed inventory, ordering, and date rotation for all department products, ingredients and supplies● Coached deli team members to improve customer experience● Cultivated loyal customer relationships● Expedited production for sales floor items ensuring proper weights, measures, and packaging● Leveraged manager promotions and samples to boost sales● Maintained cook schedule and temperature logs

● Managed customer sales, bookkeeping, social media, and promotions● Managed and continually introduced new inventory● Created displays to promote all merchandise

● Managed customer sales and services team● Managed inventory and ordering for all ingredients and supplies; managed equipment● Balanced cash registers at the end of the day, calculated and made deposits● Developed and managed marketing strategy and promotions

● Designed promotional graphics and marketing collateral (brochures, presentations, case studies, and white papers) for local and international companies● Client and prospect consultations● Managed office and perform general administrative duties (transcribing meetings, scheduling appointments, restocking office supplies, assembling collateral, email correspondence, etc.)● Performed basic bookkeeping and expense reporting

● Managed processes and conducted extensive online program research● Developed program writing style guide and administered program database● Created job descriptions and managed employees/interns● Helped create content as the ‘voice’ of Aunt Bertha

● Designed original stories and artwork as our product offering● Collaborated on marketing strategy