Sales and Events Coordination - Key Responsibilities:Handle inquiries from corporate clients, private groups, and individuals.Plan and coordinate events such as company dinners, parties, weddings, and engagements.Assist with logistics, including venue setup, catering, and audiovisual needs.Collaborate with vendors and suppliers to ensure event success.Create and manage event timelines and budgets.Client Interaction:Serve as the primary point of contact for clients throughout the planning process.Provide personalized service to meet client needs and expectations.Follow up post-event for feedback and future opportunities.Sales Focus:Identify and pursue new business opportunities and partnerships.Maintain relationships with repeat clients to encourage return bookings.Track and analyze sales performance metrics to improve strategies.Manage and enhance the hotel’s presence on Instagram and Facebook.Social Media - Key Responsibilities:Create and schedule engaging posts, stories, and reels showcasing hotel features, events, and promotions.Respond promptly to direct messages, comments, and inquiries from followers.Address feedback, complaints, and reviews in a professional and timely manner.Highlight guest experiences and testimonials through user-generated content.

- Coordinated complex schedules and managed calendar using MS Outlook for the Head of Procurement, ensuring all appointments and meetings were scheduled in a timely manner.- Prepared and edited correspondence, reports, and presentations for executive team, maintaining high standards of accuracy and professionalism.- Maintained orderly filing systems and organized stationery inventory using excel and sharepoint.- Provided comprehensive administrative support to the team, including facilitating for onboarding and offboarding processes for new or resigning employees.

- attend walk-in guest in a friendly, prompt & professional manner - sorting and distribute all incoming and outgoing correspondence - handle incoming phone calls professionally and courteously - organize the order & cleanliness of front desk reception area at all times - booking meeting rooms and all general administration tasks for the office

- Actively market the bank product such as hire purchase, credit cards and personal loans, but more specific to Hong Leong Bank Hire Purchase product (variable rate HP)- Follow through with application and disbursement status.- Conduct site visit that is linked to a hire purchase application and new HP dealer application- Maintain relationships with car dealers as source of continuing hire purchase business for the bank

- Plan and execute marketing activities for banking product, specific under hire purchase loans department (Fixed Rate Hire Purchase)- Follow through with application and disbursement status.- Conduct site visit that is linked to a hire purchase application and new HP dealer application- Maintain relationships with car dealers as source of continuing hire purchase business for the bank

- Assess/evaluate incoming credit applications namely in hire purchase products. - Prepare credit write up (HP) on individual & SME customer. - Conduct verification of applicant details and employment/company background, checkings on FIS/CTOS/CCRIS. - Cooperate with team members on monitoring & achieving daily, monthly & annual targets.

- Receiving entries for incoming credit applications for general retail product (general easy payments), motorcycle easy payments and AEON personal loan applications.- Perform full credit assessment task by:i) Conducting applicant's financial background check through CTOS/FIS/CCRISii) Conduct verification call towards applicant's phone, applicant's employer/company/business phone, applicant reference's phone and other related parties pertaining the credit application.- Liase with customer and merchants on status of credit applications.- Monitor processing lapse time and performance target- Daily report submission for AEON Kota Kinabalu Branch

General administration duties, assist in preparation of audit documents & accounts.

Assist in maintaining stock record using UBS Stock Accounting, maintain filings and prepare documents regarding daily sales report of outlet/restaurants. Living Bread Sdn Bhd is a franchisee of Burger King Corp and currently managing 3 outlets of Burger King Restaurants in Kota Kinabalu, Sabah. Assist in administration tasks and general ad-hoc activities.

Assist in work procedures for loan administrations such as Housing Loans and ASB Term Loans. Check through applications and prepare all paperworks for release of the loans. Most of the time, the job required to work long hours in order to guarantee fast efficient service in releasing loans, but managed to settle on time.

Attend to shipping/cargo documents. Calculate delivery charges and other office administrations/accounting work.