Lyn Knowlen Email & Phone Number

Greater Minneapolis-St. Paul Area

• Technical English Editor with over 12 years’ experience proofreading and editing SaaSproducts for a $100 million automotive information technology company. Facilitated thegrowth of the primary product’s database from.
• Addressed accuracy, consistency, and quality of technical materials, includingediting, proofreading and posting of online publications.
• Collaborated with engineering and content management to improve current dataediting and authoring practices to create new internal software tools.
• Communicated daily with proactive emails and phone conversations to automotiveSMEs for data editing collaboration and mentoring.
• Word, SharePoint, Excel, PowerPoint proficient.

Roseville, MN

• Worked with internal teams to create and maintain SaaS products, from idea stage to post-launch. Helped with: gathering product requirements, prioritizing feature implementations and improving overall user experience.
• Conducted market research for customer feedback through creation and implementation of surveys via Survey Monkey. Collected user reactions and conducted post-launch sales tracking. Performed product SWOT analyses and.
• Assisted Product Marketing Director with trade show and event planning, organized and executed small and large group meetings on and offsite, as well as all-company product launch celebrations.
• Served as contract administrator for primary car manufacturers (i.e. Ford, Toyota, Chrysler, etc.) and third party vendors, processing highly detailed contractual agreements. Created and implemented new flow processes.
• Assisted VP of Product Mgmt for the Solera North American organization: organized small and large group team meetings, all-company employee morale boosting events, and cross-team functions. o Encouraged regular.