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Financial Services professional with over 30 years of experience in both consumer lending and credit card acquisitions, servicing and client development. Strong background in regulatory compliance, regulatory risk mitigation and operational risk, program and product management. Exemplary leadership and project management capabilities. Dedicated and collaborative business partner across functional areas. Experienced people manager with a zest for developing talent.
Citi Retail Services
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Svp, Group Manager - Partner Management/Client DevelopmentCiti Retail Services Oct 2018 - PresentElk Grove Village, IlLead team focused on supporting key aspects of Partner/Portfolio Management for 24+ specialty partners across Citi Retail Services, an industry leader providing private label and co-branded credit card programs. Manage strategic projects that support P&L growth and product management and identify opportunities to streamline, simplify, and implement best practices across programs to drive efficiencies. Key areas of oversight include: new business development, new partner on-boarding, portfolio management, fraud mitigation strategy, control/governance assessments, partner settlement and tax exemption management, common partner reporting, operations interface and service level agreement monitoring.
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Svp- Compliance, Citi Retail ServicesCiti Jun 2013 - Sep 2018Elk Grove Village, IlFunction independently as a senior advisor and subject matter expert to relevant business management as to compliance issues applicable to nationwide retail credit card lending activities. Serve as a senior Compliance representative responsible for identifying potential regulatory compliance risks and recommending mitigation strategies for areas of oversight. Manage a compliance team that is directly assigned to support various Retail Credit Card programs and projects and interface with partnership management teams. Work collaboratively with senior leadership teams in Marketing, Operations, Risk Management, Legal and Audit on a daily basis.
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Vp - Cards ComplianceCiti Sep 2011 - Jul 2013Elk Grove Village, IllinoisResponsible for oversight of Citi- branded, general purpose credit card portfios and existing cardmember segment, providing regulatory guidance for new product development and existing product changes. Acted as subject matter expert for all fee-based product programs across both Brands and Retail card businesses working with business and legal teams on product enhancements and operational risk management strategies. Subject matter expert for all telemarketing activities. Responsible for various vendor management activities.
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Vp - Senior Manager- General ComplianceHsbc Card Services Jun 2007 - Oct 2011Compliance oversight responsibiliites include eBusiness initiatives including online credit card application and account servicing websites, credit card advertising review, enhancement services and debt cancellation product review, telemarketing and credit card collections for private label merchant and Visa/MasterCard portfolios. Regulatory Proficiencies: Reg Z, UDAP, eSign Act, Regulation E, CAN-SPAM, Reg P, TSR, TCPA, FDCPA and FFIEC Accout Mgmt Guidelines, -
Compliance ManagerHousehold Retail Services/Hsbc Card & Retail Services Apr 1999 - Jun 2007Compliance oversight for direct lending and marketing of consumer and mortgage loan products under a thrift bank charter, including online and direct mail application channels and inbound and outbound telemarketing. Provided support for all enhancement services products including debt cancellation, identify theft and credit monitoring products.
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Manager - Policy & Compliance SupportHousehold International Jan 1990 - Apr 1999Compliance oversight for state regulated consumer and mortgage lending efforts. Review and implement all state regulatory changes and communicate changes to branch office network. Liaison with state government relations contacts and internal legal, marketing and licensing departments as required.
Lynda Chase Skills
Lynda Chase Education Details
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Northern Illinois UniversityEnglish & Communications
Frequently Asked Questions about Lynda Chase
What company does Lynda Chase work for?
Lynda Chase works for Citi Retail Services
What is Lynda Chase's role at the current company?
Lynda Chase's current role is SVP, Partner Management/Client Development at Citi Retail Services.
What is Lynda Chase's email address?
Lynda Chase's email address is lc****@****ast.net
What is Lynda Chase's direct phone number?
Lynda Chase's direct phone number is +177384*****
What schools did Lynda Chase attend?
Lynda Chase attended Northern Illinois University.
What are some of Lynda Chase's interests?
Lynda Chase has interest in Distance Running, Travel, Gardening.
What skills is Lynda Chase known for?
Lynda Chase has skills like Credit Cards, Financial Services, Relationship Management, Regulations, Mortgage Lending, Management, Strategic Planning, Program Management, Aml, Credit, Financial Risk, Leadership.
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