Lynda Murphy

Lynda Murphy Email and Phone Number

Customer Programs Director at Mimecast @ Mimecast
Lynda Murphy's Location
Berlin, Massachusetts, United States, United States
Lynda Murphy's Contact Details
About Lynda Murphy

Identify, plan and execute on programs to aid in the efficient growth of the Customer Operations team Grew Customer Success team from 1 to 24 peopleImplemented programs to ensure customer satisfaction and retentionTurned customer relationships around through diligent communication and attention to detailManaged risk profile for existing customersHelped maintain gross retention rate of 111%Personally managed annual revenue stream of $25MClosed multi-million dollar contracts with existing Lightbridge customersPartnering Success* Expanded product offerings through strategic technology partnerships* Created a new program and a new way of transacting partnerships through an ISV Cloud initiative* Managed VMware and EMC

Lynda Murphy's Current Company Details
Mimecast

Mimecast

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Customer Programs Director at Mimecast
Lynda Murphy Work Experience Details
  • Mimecast
    Customer Programs Director
    Mimecast Apr 2018 - Present
    London, England, Gb
    Responsible for identifying, planning and executing on programs which will help the Customer Operations team grow efficiently.
    View
  • Mimecast
    Director Of Customer Experience
    Mimecast Aug 2011 - Apr 2018
    London, England, Gb
    View
  • Autonomy
    Business Development Manager
    Autonomy Jun 2011 - Aug 2011
    Cambridge, Cambridgeshire, Gb
    View
  • Iron Mountain
    Business Development Manager
    Iron Mountain Apr 2007 - Jun 2011
    Boston, Massachusetts, Us
    View
  • Lightbridge
    Account Director
    Lightbridge Jan 1999 - Feb 2007
    Us
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  • Lightbridge
    Account Manager
    Lightbridge Aug 1995 - Dec 1998
    Us
    View
  • Cellular One
    Various
    Cellular One 1989 - 1995
  • Cingular Wireless
    Account Manager
    Cingular Wireless 1988 - 1995
    Dallas, Tx, Us
    View

Lynda Murphy Skills

Business Development Account Management Cloud Computing Software As A Service Customer Relationship Management Strategic Partnerships

Lynda Murphy Education Details

  • University Of Massachusetts Lowell
    University Of Massachusetts Lowell
    Marketing
  • University Of New Hampshire
    University Of New Hampshire
    Communications And Fine Arts

Frequently Asked Questions about Lynda Murphy

What company does Lynda Murphy work for?

Lynda Murphy works for Mimecast

What is Lynda Murphy's role at the current company?

Lynda Murphy's current role is Customer Programs Director at Mimecast.

What is Lynda Murphy's email address?

Lynda Murphy's email address is ly****@****ter.net

What is Lynda Murphy's direct phone number?

Lynda Murphy's direct phone number is +178199*****

What schools did Lynda Murphy attend?

Lynda Murphy attended University Of Massachusetts Lowell, University Of New Hampshire.

What skills is Lynda Murphy known for?

Lynda Murphy has skills like Business Development, Account Management, Cloud Computing, Software As A Service, Customer Relationship Management, Strategic Partnerships.

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