Lyndal Azad Email & Phone Number

Supporting the team to provide governance and improve processes of the Enterprise & Practice Consulting Services business at MYOB.

Melbourne, Victoria, Australia

As a member of the regional GCS Leadership Team, I work closely with the regional VP Customer Success, GCS market unit leaders and Finance to drive Services delivery excellence alongside maintaining and improving efficiency for the Global Customer Success organization within the APJ & MEA region. Leading project governance with PMs across the region, I.

Melbourne, Victoria, Australia

Working in close collaboration with the VP Consulting, market unit Consulting Managers and Finance, I am the regional owner of consulting processes, tools and reporting. I work alongside these teams to drive the rollout and adoption of Global Consulting improvement programs, including maintaining and evolving APJ & MEA Consulting Services operational.

After successfully improving the efficiency, margin and customer satisfaction in the AU/NZ Support business, I have been appointed additional responsibility for the region. This involves internal stakeholder engagement and considerable internal/external change management activities. As a member of the GSD Leadership team, I work closely with counterparts.

Melbourne, Australia

• This is a comprehensive and vital role to the growing AU/NZ business, where I am a member of the IFS Australia Leadership team, contributing to local business strategy, process and planning. I manage and mentor a team.
• Management of the local AU/NZ IFS ERP product Support and Maintenance business
• Working closely with Finance on End of Month reporting management for… Show more This is a comprehensive and vital role to the growing AU/NZ business, where I am a member of the IFS Australia Leadership team.
• Working closely with Finance on End of Month reporting management for the Consulting Services business
• Post go-live management and co-ordination of day-to-day Consulting Services
• Management of the local Technical Services and Offshore consulting teams Key skills/responsibilities:o Recruitment, onboarding, training and mentoring of new team memberso Hands-on management across all aspects of.

Melbourne, Victoria, Australia

Reporting to the Victorian State manager, I provide account management across a subset of TechnologyOne's Victorian customer base. Acting as the customer's main point of contact for all matters, the role involves regular onsite visits to customers to discuss new licensing/product requirements and requests for consulting services. I also work closely with.

Melbourne, Victoria, Australia

Providing 1st and 2nd line functional Support for all AU/NZ customers on their IFS ERP solution, including first point of contact post go-live for all customer requests and escalations. - Functional support across the entire product suite, including Finance, Distribution/SCM, Maintenance, HR, VIM, MRO. - Customer engagement via telephone, email and regular.