Manage and coordinate all hiring, onboarding, and training aspects for multiple departments and offer guidance and mentorship regarding duties and best practices.Build new and actively maintain relationships within departments and third-party vendors and travel trade, both locally and nationally.Tend to the Sales Ledger, invoice companies and follow up on any late payments.Order for numerous departments, controlling stock and minimising wastage levels ensuring a steady increase in gross profit margins. Create and implement Standard Operating Procedures, updating as required.

Gained experience in multiple hotels, learning efficient styles of communication between co-workers, housekeeping, maintenance, management and guests.Garnered further organisational, administrative and financial skills by balancing the hotel's end-of-day banking reports.Effectively managed guest expectations by further developing problem-solving and de-escalating methods.

Onsite support for a Wellington high school with 1100+ students and 200+ staff. The first point of contact for all staff and student IT issues.Consulted, priced, purchased and installed hardware for a newly built high school.Self-management of incoming jobs via email, ticketing systems, phone calls and walk-ins, while additionally assigning tickets to team members on the Service Desk, meeting key performance indicators

Volunteered for the Team Leader role for 3 months due to an internal promotion until the position was filled.Spearheaded GSuite company-wide training, both domestically and internationally, from multi-day in-person sessions to one-on-one remote assistance.Troubleshoot through Level One, Two and Three hardware, software and network-related enquiries for up to 3000 users, and proactively monitored any network disruptions.Attended courses on Agile, Waterfall and Scrum methodologies.

Competent with both 35mm film as well as experience with Dolby, Doremi, Qube servers and Christie, NEC and Barco digital projectors.Ran Reading Courtenay’s Titan XC screen with High Frame Rate for the world premiere of The Hobbit: An Unexpected Journey, in 2012.Completed the daily maintenance of ten 35mm projectors, making up and breaking down films, changing pre-shows, and ensuring the best possible image and sound quality for each screening.Cultivated positive working relationships with film distributors.Assisted with the transition from 35ml film to digital; the removal of 35mm projectors and installation of various digital projector models.