Lynda Keogh Email & Phone Number

Louisville, Kentucky, United States

Stroudsburg, Pennsylvania, United States

Bushkill, Pennsylvania, United States

Maintained the work structure by updating job requirements and job descriptions for all positions.Supported organization staff by establishing a recruiting, testing, and interviewing program; conducting and analyzing exit interviews; and recommending changes.Prepared employees for assignments by establishing and conducting orientation and training programs.Managed a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets.Ensured planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; and counseling employees and supervisors.Implemented employee benefits programs and informed employees of benefits by studying and assessing benefit needs and trends; recommended benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; and designing and conducting educational programs on benefit programs.Enforced management guidelines by preparing, updating, and recommending human resource policies and procedures.Retained historical human resource records by designing a filing and retrieval system and keeping past and current records.Managed orienting and training employees.

Bushkill, Pennsylvania

•Review time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.•Process paperwork for new employees and enter employee information into the payroll system.•Verify attendance, hours worked, and pay adjustments, and post information onto designated records.•Compute wages and deductions, and enter data into computers.•Record employee information, such as exemptions, transfers, and resignations, to maintain and update payroll records.•Process and issue employee paychecks and statements of earnings and deductions.•Keep track of leave time, such as vacation, personal, and sick leave, for employees.•Compile employee time, production, and payroll data from time sheets and other records.•Distribute and collect time cards each pay period.•Issue and record adjustments to pay related to previous errors or retroactive increases.•Provide information to employees and managers on payroll matters, tax issues, benefit plans, and collective agreement provisions.•Keep informed about changes in tax and deduction laws that apply to the payroll process.

Bushkill, Pennsylvania, United States

Posted owner payments by recording cash, checks, and credit card transactions.Generated and sent out invoicesFollowed up on, collected and allocated paymentsCarried out billing, collection and reporting activities according to specific deadlinesPerformed account reconciliationsMonitored owner account details for non-payments, delayed payments and other irregularitiesResearched and resolved payment discrepanciesPrepared bank depositsInvestigated and resolved owner queriesProcessed adjustmentsDeveloped a recovery system and initiated collection effortsCommunicated with owners via phone, email, mail or personallyAssisted Bookkeeper with month-end closing.

Bushkill, Pennsylvania, United States

Greeted guests and responded to homeowner inquiries, requests, and issues in a timely, personable, and efficient manner to resolve concerns.Informed customers about payment methods and verified credit card data.Processed payments for owner accounts and additional services.Answer daily telephone calls, took detailed messages, sorted and distributed office parcels and mail, and accept/record package deliveries in a timely manner.Assisted management in resident activities and attended all required meetings.

Bushkill, Pennsylvania

• Greet, register, and assign rooms to guests of resort.• Verify customers' credit, and establish how the customer will pay for the accommodation.• Contact housekeeping or maintenance staff when guests report problems.• Make and confirm reservations.• Issue room keys and escort instructions to bellhops.• Keep records of room availability and guests' accounts, using computers.• Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.• Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers by using computers.• Compute bills, collect payments, and make change for guests.• Record guest comments or complaints, referring customers to managers as necessary.• Review accounts and charges with guests during the check out process.• Transmit and receive messages, using telephones or telephone switchboards.• Advise housekeeping staff when rooms have been vacated and are ready for cleaning.• Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.