▪ Responsible for the technical authentication and authorization of onboarding external systems▪ Create, sign and manage certificates for consumers to access the system

▪ Presented weekly status updates and had daily communication to the government customers▪ Communicated with ISSM's and SCA's to ensure smooth project completion from IATT to ATC▪ Created a MS Project plan to manage the documentation and preparation required for a network reauthorization ▪ Hosted Kanban meetings with the security team using JIRA to triage, prioritize and overall management of projects

▪ Wrote a Project Management Plan, Project Plan, and Plan of Action and Milestones (POAM)▪ Successfully created 3 dashboards in Tableau with no prior experience using the application and minimal direction regarding requested metrics resulting in director approval▪ Wrote queries and extracted data for various FOIA requests, inter-agency trend analysis and performance metrics▪ Routine data pulls and data maintenance to ensure accuracy of data entry prior to impending migration to new system

▪ Identified workflow process efficiencies via data analysis, Excel pivot tables and collaboration with data developers▪ Reduced a backlog of case work from one month to one day▪ Worked closely with the software development team in an agile environment on a custom software application▪ Successfully completed a Return to Green plan identifying issues and documenting progress until completionSection Lead - November 2016 to August 2017▪ Member of a focus team creating a bonus incentive plan to reduce CACI’s backlog of 50,000 investigations▪ Oversaw 25-30 investigators’ daily, monthly, quarterly, and yearly performance metrics to ensure goals were metBackground Investigator II and Mentor - September 2014 to November 2016▪ On a special assignment, helped verify and on-board 1,200+ investigators to the OPM contract within 4 months

▪ Ensured that applicant’s case papers were detailed and accurate to provide adjudicators with information necessary to make informed decisions on security clearance eligibility

Conducted sales calls with executives and business owners to present Vocus internet marketing solutionsAccurately discovered prospects’ needs and design demonstrations of best product to fit marketing goalsUtilized Salesforce software to effectively manage monthly and quarterly pipeline

Interpreted and applied frequently changing, complex policies and procedures Organized and managed a workload requiring accurate and timely responsesSynthesized medical and vocational information in accordance with policy to arrive at well-supported decisions

Allocated hours to staff and adjusted according to daily sales volumeAchieved daily, weekly and monthly sales goals by maintaining relationships with frequent customersCounted all registers at the close of each day as well as made deposits and recorded any discrepancies

Witnessed and helped prepare for routine SEC auditRestored client lists and updated client agreement forms to fit SEC standardsLearned useful information about the financial planning industry