Lynda Talgo Email & Phone Number

California, United States

New York, NY, US

Chief is designed for women in the C-Suite, senior executives, and accomplished VPs to strengthen their leadership, magnify their influence, and pave the way to bring others with them. Chief is a private network built to drive more women into positions of power and keep them there. Chief is specifically designed for senior women leaders to strengthen their.

Palo Alto, CA, US

Board Chair for Cell-Ed, the full-circle solution for organizations to launch and administer education, workforce and healthcare programs to better life, work and health outcomes. Support the CEO in strategic direction, compliance and operational efficiency.

Mountain View, CA, US

• Successfully led the transformation of Alphabet's extended workforce operations, making them more resilient, compliant, and efficient, while delivering exceptional customer service and experience. Oversaw cost.
• Delivered cost management initiatives ($X00M in annualized savings) across Alphabet
• Orchestrated complex, multi-variate “return-to-office” plans to balance operational continuity with security / privacy / risk management, optimizing capacity utilization for a large real estate portfolio

San Bruno, CA, US

• Led Global Vendor Operations and Business Compliance for YouTube. This included supplier strategy, risk management and service delivery across Trust & Safety and Customer Support Operations for every YouTube product.
• Significantly improved portfolio performance by developing work placement strategy and supplier portfolio approach, sourcing new suppliers, and executing geographic and supplier shifts
• Improved operational rigor and governance, influencing tech strategy and roadmaps, achieving efficiency challenge and self-funding needed workflow expansions

• Led team of x00 FTEs and over 10K outsourced content reviewers for Trust & Safety operations for Facebook / Instagram / Marketplace. FTE scope included policy guidelines, enforcement, tools, workflow and workforce.
• Scaled FTE team 3X while improving business results, increasing diversity on the team, and maintaining high engagement; scaled vendor team 5X while improving results
• Improved health of ad ecosystem by improving enforcement efficacy and agility

San Francisco, CA, US

• Managed day-to-day operations of Hyperwallet; at the time, a leading global payment provider with payouts in 34 currencies to 174 countries, and over 6 million payees. (Acquired by PayPal in 2018.) Oversaw risk.
• Scaled operations to support 70% y/y increase in revenue while reducing costs by 6%
• Streamlined complex customer onboarding process, reducing system inputs by 50% and improving customer satisfaction

San Jose, CA, US

• Led global trust, risk and safety operations for eBay. Managed a global team of x00; functions include product management; policy management, enforcement, and operations; strategic planning.
• Implemented numerous trust and risk programs, including incentive pricing, that led to significant business results, including increasing overall sales by 5% at a time of otherwise flat growth
• Built eBay’s Money Back Guarantee, which underwrote $55B in annual purchases and increased Net Promoter Score by 15+ points
• Developed a portfolio of risk prevention, detection and recovery capabilities that included algorithms, quantitative frameworks, technology solutions, identity verification and search tools, which resulted in a 50%.

Houston, Texas, US

Led Market and Competitive Analysis team, covering the PC, software, server, and services lines of business. Responsible for Dell competitive analysis, global alliance strategies, and research projects at the request of the Board of Directors.

Mba, Business

Ba, Mathematical Sciences, Music