Lynden Rowe Email & Phone Number

Bermuda

Bermuda

Bermuda

Bermuda

Hamilton, Bermuda

Led and played key contributor roles in enterprise system conversion projects and process improvement projects. Key Contributions:■ Led $8.5M Finacle implementation project comprising 4 modules: Core Banking, Customer Relationship Management, eBanking, and Treasury; led project plan development, scope definition, budget control, risk and issue management, stakeholder communication, vendor management, and team management.■ Drove initial stages of new enterprise software project, including the RFI/RFP process.■ Established new project intake process and reporting structure for bank-wide projects. ■ Designed and executed Release Management strategy to address immediate and long-term software upgrades and enhancements.

Ontario, Canada

Spearheaded historical data conversion as part of major back-office and performance management and reporting conversion project.Key Contributions:■ Joined project at stage 3 of 4, and recruited, trained, and mentored 4-member team of analysts; reviewed prior conversion activities to validate decisions, assess impact, and ensure alignment with project goals.■ Conducted analysis of business logic behind data on existing systems and translated findings into business logic for new system. ■ Ensured data conversion component was systematically and accurately integrated into project.

Toronto, Canada Area

Led development and enhancement of trading applications for 5 lines of business, including Canada’s largest discount brokerage firm.Key Contributions:■ Piloted design and development of $2.7M enterprise portfolio management system; integrated and prioritized functional requirements from 2 business units.■ Provided new service by fast-tracking development of online access to estate and trust accounts.■ Implemented non-standard trading solution for client comprising new processes and support models.■ Improved product management and support by initiating new inter-departmental process.■ Led 6-member team of IT Analysts, administered $2.5M budget, liaised with business users to plan system enhancements, managed vendor relations, and negotiated contracts and SLAs.

Toronto, Canada Area

Provided strategic product planning and support for new application development and enhancements.Key Contributions:■ Enhanced customer satisfaction, grew market share, and improved product positioning by conducting market and pricing analysis to identify product enhancements.■ Facilitated bi-annual focus groups with clients to prioritize core product functionality.■ Played key role in prioritizing and scheduling projects, gathering and documenting requirements, testing, and managing marketing releases.■ Enhanced product market position by championing new functionality to enable analysis and management of group of accounts. ■ Reduced development time and enhanced client satisfaction by developing utility to customize client portfolio formatting.

Master Of Business Administration - Mba, Business Administration And Management, General, Merit

Bachelor Of Arts, Economics