Lyndsey B. Email & Phone Number

Scotland And North

United Kingdom

Manage bookings and changes for towage operations co-ordinated through the Centre and ensure information is recorded and passed in a timely manner to the relevant employees. Maintain excellent relationships with our clients and other organisational stakeholders, Accurately enter all necessary data and information into our booking, scheduling and invoicing.

United Kingdom

• Mobilisation of new Fulfilment Centre at Gateshead. Undertaking recruitment, Management and retention of a team of 76 staff.
• Training team leaders to coach and empower their shifts, ongoing development of Facilities, Waste and Transport.
• Implemented sustainability project on site and communicated information to key operations staff.
• Direct budgetary control and responsibility.
• Ensuring H&S, environmental, legal and DOC were communicated, monitored and adhered to.,
• At the forefront of clients activities in regard to SLAs, KPIs. Using I auditor to assess quality assurance and report expectations and action plans to business via weekly Operational reports and Teams calls.

United Kingdom

• Delivered and communicated information to key stake holders through presentations, conference calls, emails and other communication platforms.
• Direct budgetary control and responsibility of the Area Operating Profit with strong asset management.
• Responsible for the effective staffing, training, development and producing a high functioning collaborative team.
• Maintained and improved productivity objectives in line with business expectations.
• Ensured behavioral challenges were managed.
• Created a positive environment which embraces the company’s core values

North East

• Multi-site operational management of both Leisure, industrial and private clients
• Mobilisation and management of 3 new clients, in 2019 (so far) which included dealing with all aspects of HR, Training and day to day Operational management. budget control and stock.
• Leadership/Coaching and Mentoring supervisors, new into the Business.
• Management of on-site staff to ensure contract specification at all times, as well as identifying skill sets of staff and supervisors.
• Monthly Audits, standard control, KPI’S and budgetary guidelines.
• COSHH, standards and H&S training.

UK, Germany, Other Countries

• Chef working within an environment that was busy and diverse and on occasions in hostile regions around the world.
• Organising contractors, suppliers, agency, equipment and transport.
• Operational and Logistical management.
• Advanced Knowledge of HACCP, H&S, Risk Assessments, and COSHH (to include training of staff) and advanced food hygiene.
• Front of house and Silver Service.
• Ordering and stock control.Whilst serving in HM Forces, I have gained qualifications that have proved both essential and advantageous as my career has progressed.

Postgraduate, Business Administration, Management And Operations, 2:1

Level 5 Cipd, Human, Credit

Activities and Societies: Assoc. CIPD

Nebosh, Occupational Health And Safety, Pass

Iosh -Graduate Affiliate, Occupational Safety And Health Technology/Technician, Pass

City & Guilds 7061&2, Restaurant, Culinary, And Catering Management/Manager, Credit

City and Guilds 7061 & 2 City & Guilds 7063 Foundation Degree - Hospitality management and Operations - Darlington Technical College.

., Regular/General High School/Secondary Diploma Program

License To Practice., Pass

Activities and Societies: PBISc