Lyndsey Dacre Email & Phone Number

Bracknell

Responsible for the successful delivery of change projects across the Partnership including reshaping hierarchy structures and positional changes within Workday (Pay & Personnel system) whilst ensuring all relevant stakeholders are kept involved with key communications and milestones. Also responsible for supporting Configuration SMEs with system.

Bracknell

Delivered an advisory service to Partners on a wide range of Personnel matters in line with our current standards & policies, as well as updating personal records accurately within set SLAs

High Wycombe, Buckinghamshire

Lead a team of advisors in the Customer Relationship Pod conducting monthly one-to-ones, authorising annual leave requests, managing sickness and lateness, completing monthly rotas to manage resource availability, supporting the induction process, running daily / monthly reports for performance management, supporting the team with escalation calls and.

High Wycombe, Bucks

Helped build relationships with customers by being the friendly face, welcoming voice and reliable character during every interaction.Responsibilities included taking rent payments, raising repair requests, reporting anti-social behaviour, taking ownership and responsibility and being the ‘fountain of all knowledge’ for all customer enquiries.

Farnham Common, Buckinghamshire

Cared for customers, managed stock control, completed deliveries and carried out tasks set by management within a given time frame.Selected to be the Store Representative and attend monthly meetings with the Area Manager and HR Manager to discuss up-coming events, store targets, store waste, company improvements and employee recognition.

Slough, United Kingdom

Assisted management with day-to-day operations, cashing tills at the end of the trading day, completing and authorising till transactions, scanning and completing deliveries, providing a friendly service to all customers and ensuring the cleanliness of the store met management standards.

Bachelors Degree, Human Resources Management

Covered the following modules: Managing Money, People & Organisations, Marketing, Entrepreneurship, HR & Rewards, Managing Staff.

Level 3 Btec National Diploma For It, Information Technology, Triple Distinction

Level 3 BTEC National Diploma for IT and Business (Triple Grade: Distinction- Distinction-Distinction) Level 3 BTEC National Award for IT.

Education record