- Process planning and implementation- Project Management- Drive AR,AP, and HR functions- Streamline workflows and open communication channels- Market and program research - Document management- Provide support for consulting engagements

Communications & Collaboration | Operations & Logistics | Proposal and Event Coordination- Coleader for the culture communications committee and a writer/designer for the culture yearbook- Served as event management application specialist for the annual firm-wide retreat - Manages calendars for 2 Managing Directors- Books national travel and reconciles expenses for 17 associates- Acts as Proposal Coordinator as needed, ensuring timely communication across project teams and maintaining proper documentation- Coordinates client and associate visits to the Austin office, creating a welcoming environment and streamlined schedule.

Digital Marketing, Communications & Instructional Design | Data Reporting & Visualization | Cross-Functional Collaboration | Operations & Logistics- Collaborated with facilitators on instructional design, utilizing interactive and engaging functions to provide impactful virtual formation experiences for associates.- Coordinated and tracked internal and external communications through digital automated software (MailChimp/ActiveCampaign).- Synthesized multifaceted Ministry Formation program announcements into concise, mindful communications for internal and external stakeholders.- Researched and implemented training objectives for virtual learning solutions for program facilitators and supported transitioning programming to Learning Management System (LMS).- Collected and synthesized data from digital platforms - capturing engagement and utilization.- Managed calendars, workflow, deadlines, documentation, and project milestones for department committees and special projects, as well as prepared and coordinated meeting materials, presentations, and digital materials for system staff.- Refined team ideas into tangible, organized systems and processes designed to adapt to changing work structures.- Annual Symposium planning and execution.- Completed PO requisitions and expense reports, as well as coordinated facilitator invoice submission.- Managed the full scope of work for the closure of the Seton Cove Texas facility and collaborated with key stakeholders, including TX partners, following a logistical plan and strategy.- Supported the contracting/sourcing process with The Resource Group for one-on-one consulting program.

Operations & Logistics | HR Support | Team Management- Manages meeting calendar, travel arrangements, and expense reports for CEO - Serves as legal liaison for contracts, as well as assists with hospital licensing and RFP’s - Plans and executes employee appreciation initiatives and hospital events- Tracks and coordinates provider privileges, ensuring all licenses and COI’s are current - Sources service vendors and purchases office supplies- Prepares agendas, reports, presentations, and detailed minutes for all leadership meetings, following up on action items as necessary - Manages team of four reception staff and implements processes to improve customer service, documentation, and efficiency - Acted as interim HR Coordinator for two months and continues to assist as backup to HR Director

Operations & Logistics | Data Reporting & Visualization | Communications & Collaboration- Led pay card training webinars, created reference guides, and served as main contact for pay card issues for field HR personnel - Built PowerPoint presentations for monthly calls and management projects, pulling reports and organizing data as necessary - Managed Chief HR Officer calendar, arranged travel, and submitted expenses - Organized and executed national three-day HR Conference for over 150 attendees, coordinating with sponsors, vendors, and presenters - Maintained meeting minutes and tracked action items for HR management team - Improved department communication by standardizing administrative processes and reworking SharePoint Site - Maintained database for personnel file storage

- Utilized quick and creative thinking while leading classes of 5 - 60 students- Operated the front desk to greet students, answer questions, and work the register- Updated client information in MINDBODY database- Researched injuries and modifications to better serve studentsStudios: Yogagroove (Austin, TX), Bikram Yoga Oak Park (Chicago, IL), Bikram Yoga River North (Chicago, IL), Be Yoga Andersonville (Chicago, IL), Hot Yoga East Nashville (Nashville, TN), Donelson Hot Yoga (Nashville, TN), Small World Yoga (Nashville, TN)

Digital Marketing & Communications | Operations & Logistics | Data Reporting & Visualization- Supported CEO through calendar management, project research, and vendor communication- Provided administrative support to sales team, including procuring event insurance, curating the company website, and building rapport with business partners - Coordinated exports overseas and local distributor orders - Negotiated pricing with distributors through cost and margin analysis, resulting in 51% increase in order invoice totals - Sourced company supplies and contractors that led to reduction in production and operations costs- Analyzed sales reports to forecast product demand - Implemented inventory tracking systems to ensure government compliance

- Organized and maintained company documents - Arranged fire system and fencing installations for buildout- Managed online store order fulfillment

- Anticipated customer needs- Provided product education and friendly customer service

Customer Service | Insurance Verification | Purchasing- Coordinated and documented patients’ therapy schedules and insurance requirements- Acted as liaison between patients, therapists and other entities involved in patients’ care- Collected payments and submitted daily collections reports- Placed and tracked clinic orders

- Prioritized tasks in an ever-changing and fast-moving environment- Communicated kindly and effectively with customers and coworkers- Supported coworkers while navigating challenges and resolving conflicts- Recognized for exceeding performance expectations at fastest drive-through in Midwest

- Organized, informed, and guided lobby groups- Tracked bills in the Texas House of Representatives and reported findings- Planned banquet for staff and supporters