Lyndsey T. Email & Phone Number

Seattle, Washington, Us

Manage a portfolio of 3 Class B commercial office buildings (approx. 92,000 SF) located in the San Francisco region—coordinating all related operations, property management, engineering, and construction activities. Recently awarded an additional 24,000 SF property non-profit assignment in San Francisco.● Maintain highly positive relations with tenants, addressing issues/complaints raised about the facilities and working with tenants and owners to resolve the issue to a mutually satisfactory resolution● Manage capital improvements and tenant projects, coordinating general contractors and other engineering vendors from the planning stage to completion of projects in excess of $500K● Led an elevator modification, HVAC replacement and boiler replacement for a vintage 1910 Class B building in San Francisco● Coordinate move-ins and move-outs for each property, in addition to managing vendors handling security system installations, equipment/general repairs, maintenance, and janitorial services● Ensure compliance with a complex and stringent mix of local real estate, rental, and construction ordinances while serving as liaison to local building departments● Handle all back-office administration including coding invoices, processing accounts payable, collecting rents, preparation of monthly client financial reports and annual property budgets● Set up new vendors in the IT system, negotiate contracts, review vendor insurance certificates, and perform project reconciliation steps for client approval of payment● Manage all property transitions including the onboarding and offboarding of assignments

Seattle, Washington, Us

Assisted the Property Team with all aspects of day-to-day operations for the assigned portfolio, in addition to providing direct administrative support to the company’s Senior Vice President.● Maintained accurate records of Certificates of Insurance for tenants and vendors● Composed letters for the Senior Vice President and handled all weekly filing and mail distribution● Prepared Welcome Letters, Tenant Handbooks, and Emergency Manuals for distribution● Coordinated collection, signatures, and distribution of Building Engineer time cards and labor logs● Monitored tenant email and correspondence on behalf of the Senior Vice President

Oakland, California, Us

Retained by Harvest Properties following Class A building acquisition serving as a key point-of-contact for all service initiatives and managing all contracts and proposals. Assisted with accounting functions such as accounts payable, accounts receivable, invoicing and production of monthly management reports.● Instrumental in ensuring a smooth ownership transition and introducing the new management team via tenant notices, updating the online web portal, and ensuring all certificates of insurance were modified to reflect new management and ownership● Significantly reduced vendor costs by analyzing and negotiating fees with alternate vendors that offered more value added benefits and services

Chicago, Illinois, Us

Supported the GM and Chief Engineer, handling property and facility management operations including tenant relations, service requests, property maintenance, and delivery of contracted services for a Class A highrise.● Managed recreational open space working with local agencies in South San Francisco to facilitate maintenance and repairs ● Implemented best practices and restructured a number of tracking systems, policies, and procedures in order to improve efficiency and ensure successful compliance of management audits● Supported senior management decision-making efforts by the design and generation of detailed reports, including highly accurate annual budget statements and monthly accruals breakdowns● Promoted knowledge-sharing among staff at local facilities by creating comprehensive training guides related to accounting, emergency preparedness, vendor setup module, and work order systems● Selected to train property administrators in the Seattle, WA office, setting up all office workflows for the office and achieving a 100% compliance score in terms of emergency preparedness● Played an integral role in attaining corporate LEED Silver certification by managing a variety of activities to help promote sustainability—including policies related to recycling and usage of office equipment

Menlo Park, Ca, Us

Early-career role providing contract administrative and reception support to small businesses and mid-sized corporations. Coordinated communications between customers and staff, assisted with event planning and conference room setup and continually maintained top-notch customer service in all responsibilities.