Case Manager
CurrentSome of my roles and responsibilities:• Completes serious case review (SCR) preparation and presentation to senior management• Contributes to risk and accident control• Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans• Makes decisions• Manages complex cases involving bodily injury, personal injury, and property damage within the General Liability group (for example, serious customer injuries or death, lost wage claims, accidents involving company autos and tractor/trailers, harassment/discrimination allegations.• Manages monetary aspects of assigned claims• Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity• Negotiates with injured customer, customer's attorney, or third party to bring about claim resolution• Prepares and shares relevant information with involved parties (for example, customers, , suppliers, attorneys, policy holders, medical providers, witnesses, government agencies) to keep claims processing efficient and timely while maintaining Walmart's reputation• Provides and supports the implementation of business solutions