Operations Manager
CurrentI am an enthusiastic customer service oriented professional; skilled in time management and the ability to efficiently handle numerous tasks simultaneously• Manage day-to-day operations areas including production manufacturing, procurement, distribution, inventory management, labor relations, and customer relations• Work closely with Sales teams to ensure that sales objectives are met• Monitor employee productivity and optimize processes to improve efficiency and reduce costs• Develop and manage operating budgets and effectively control costs and expenses• Analyze monthly P&L reports for positive and/or negative trends, possible errors or exclusions• Meet or exceed KPI goals established by corporate management• Work closely with other branch Operations Manager to become a more cohesive region and better utilize limited resources• Negotiate pricing with vendors; purchase warehouse stock and special-order materials • Purchased inventory as needed to meet obligations and customer requirements• Direct responsibility for pricing and sourcing material for local bids and RFQs.• Assist Corporate A/R and A/P Departments in resolving invoicing and payment issues• Train and educate CSRs in best-practices and product knowledge• Direct responsibility for adherence and communication of site Safety policies• Direct responsibility for adherence and communication of site Quality policies• Supervise and direct Customer Service team• Supervise and direct warehouse team• Inside Sales and customer account responsibility