Lynette Bentley Email & Phone Number

United States

Banning, Ca

Trained new employees. Maintained accurate informational and/or operational records utilizing C-IV and Image Now computer software, all while insuring the strictest of confidentiality. Worked with CalWorks, CalFresh, Gain, Child Care, and Medi-Cal departments. Identified customer eligibility, found contact information using Parent Locator and court documents, imaged documents, barcoded then, journaled and indexed case filed.Added Welfare to Work job readiness hours. Entered data into Excel, made child care packets, collected and metered mail. Sorted, organized, and imaged all US and county mail. Posted data; encoded and transmitted alphanumeric and numeric data from source documents; located files; entered, stored, retrieved and update records and/or databases; and produce reports.Logged all ICT’s, DED’s, and new applications for CalFresh, Calworks, and Medi-Cal. Familiar with the policies and terminology used to perform the clerical duties for the DPSS. Operated multi-line telephone switchboard and assisted callers by providing information, taking messages, and/or routing calls to others. Accurately performed an array of moderately difficult clerical work, requiring professional written and oral communication, operated a variety of office equipment.

Beaumont, Ca

Small business owner. Aided clients with identifying, developing, and evaluating marketing platforms to increase visibility in the marketplace. Taught marketing strategies, sales and closing techniques, and investment strategies. Initiated market research studies and analyze their findings to maximize awareness and enhance corporate culture. Consulted with companies regarding feasibility and structure of their marketing plans with the goal of boosting sales. Instructed clients on how to better promote themselves, and enhance their products and services, to increase bottom-line totals. Performed needs assessments and recommended goal attainment strategies to raise annual profitability. Helped firms develop a road map, in line with their vision and goals, for long-term growth attainment. Evaluated business processes and align marketing efforts with the marketing communication strategies. Measured results for effectiveness.

Certificate Of Completion, Pacific Rim Executive Education Program

Mba, Organizational Behavior, Change Management, & Communications

Certification, Public Speaking & Interpersonal Relationships

Bs, Marketing & Management

Activities and Societies: Since graduation, I have served as the Publicity Director and President of the North Orange County Alumni Club.