Lynette Hayes Email and Phone Number

Developed positive relationships with Referral Sources. Educated facility staff, patients and families on hospice eligibility and services. Facilitated transition care to ensure seamless admission to hospice while coordinating with clinical staff.

Built portfolio of business of 50 Senior clients while managing 15 employee caregivers exceeding 50k revenue in first year. Implemented “Preferred Partner” marketing strategy with community referral sources to increase client referrals and strengthen positive reputation of agency.

Responsible for leadership of highly-visible, field-based Clinical Nurse Educator team supporting patients in rare disease space. Supported integration efforts as team transitioned from Dyax via acquisition by Shire in early 2016. Instrumental in on-going CNE program development within Shire, with continuous quality improvement efforts to align compliant and impactful CNE activities to support multiple patient groups served by Shire products and programs.

Responsible to support sales representatives in efforts to obtain new patients for Kalbitor in treatment of acute attacks of Hereditary Angioedema. Provide on-going education for clinic staff, home infusion staff, and patients with the goal of increasing compliance and appropriate medication usage. Serve as clinical resource for accounts and other customers in proper use of medication. Promoted to Interim CNE Team Lead upon integration into Shire Pharmaceuticals, following Shire acquisition of… Show more Responsible to support sales representatives in efforts to obtain new patients for Kalbitor in treatment of acute attacks of Hereditary Angioedema. Provide on-going education for clinic staff, home infusion staff, and patients with the goal of increasing compliance and appropriate medication usage. Serve as clinical resource for accounts and other customers in proper use of medication. Promoted to Interim CNE Team Lead upon integration into Shire Pharmaceuticals, following Shire acquisition of Dyax in early 2016. Show less

Facilitated relationships with community referral base in marketing hospice servicesEducated physicians and facility nursing staff on hospice eligibility guidelines to increase referralsDeveloped and implemented strategic plan to increase physician referralsWeekend/Holiday On-Call and Inpatient Unit staff nurseContinue to provide on-call support for rural offices within Cedar Valley Hospice service area

Provided impactful educational presentations to nurses and case managers in CMHCs throughout Iowa, Wisconsin, and Illinois focused on patient identification and administration of Abilify Maintena.Developed strategy to increase utilization of Abilify Maintena in collaboration with account managers within State Correctional facilities.

Secured formulary win in United Healthcare against two lower-priced competing productsWinner of sales contests (2005, 2006, 2007) Finished 102% goal 20072004 District Sales Rep of Year and promotion to Senior Specialty Representative2003-2002 Exceeded 100% Quota attainment, finished in top 25% and top 10% respectfullyActive participant in software release/ attained Expert Status in training class

Earned contract approval in largest account for branded medication against generic competitorMarketed injectable medications to hospital In-patient Pharmacy Accounts

Successfully launched three products in 18 monthsExceeded Quota Goals for all promoted products; Trained physicians and nursing staff on insulin injection device"Most Improved Sales Award" recipient July 2000Selected as District Knowledge Management Leader mentoring new staff in use of physician tracking software

Designed and presented group and one-on-one diabetes education curriculumServed as resource for physicians and collaborated with multi-disciplinary diabetes education team