Lynette Ho Email & Phone Number

Kuala Lumpur, My

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

- Plan out product roadmaps for AIA+ in line with overall strategy, with the aim of releasing high quality and innovative products, features and enhancements.- Create detailed product specifications in line with business needs, UI/UX, and in consultation with IT in order to guide and prioritise the efforts of the development team, whether internal IT or a third- party developer.- Manage end to end testing with regards to managing users, feedback and delivery; and performing functionality testing.- Manage the entire lifecycle of AIA+ to ensure that deliverables meet project timelines and requirements and to ensure that the direction for the product is in synch with overall direction for the channel. Be able to drive project management of your product if needed.- Assist on business cases relevant to your product scope with awareness of financial implications of potential projects.- Track and measure the success of tests and digital product launches and perform post launch evaluations.- Communicate ongoing developments to AIA+ to cross functional teams. Manage expectations with regards to stakeholders, business users and end users with regards to AIA+ delivery and expectations.

- To oversee all the aspects of the project from Initiation to successful implementation by coordinating with various stakeholders to complete the project on time, within budget and within scope. - To support all AXA AFFIN LIFE Transformation Projects and Implement best practices across the projects.

Kuala Lumpur, Malaysia

- Drive identification of requirements across business units and identify substandard systems processes through evaluation of real-time data- Serve as thought leader for technical business processes, developing forward-thinking systems prototypes that promote increased efficiency and productivity on multiple levels- Create and implement precise management plans for every project, with attention to transparent communication at all levels- Perform, evaluate, and communicate thorough quality assurance at every stage of systems development- Determine and develop user requirements for systems in production, to ensure maximum usability

Selangor, Malaysia

- Assist HOD to oversee the operation of Strategic Supply department.- Oversee and manage all teams to source new prospects (Grabcar drivers, automotive car finance companies and automotive dealers) to Grabcar rental platform.- Provide guidance to the team on introduction of car finance programs or rental programs to Grabcar drivers and complete the necessary documentations.- Build and maintain relationship with GrabCar drivers who are under car financing programs or rental programs.- Establish, achieve and report KPIs and milestones periodically to HOD.- Work closely with all related stakeholders to ensure a smooth and well managed rental operation.- Perform any other duties as assigned on ad-hoc basis.

Kuala Lumpur, Malaysia

- Part of the assigned committee team from the start of the development phase until the final score setting phase.- Work and provide business requirements for system enhancement to business analysis team and system vendor.- Contribute core content and supply source materials, reference items, and supplemental resources to business analysis team.- Review test plans and results before and after system enhancement to ensure the developed system caters for all real production scenarios.- Prepare Standard Operating Procedures (SOP) for departments and provide training to staffs upon completion of system enhancement.

Kuala Lumpur, Malaysia

- Ensure the premium collection process cycle is within SLA (service level agreement).- Perform quality checking for the processed cases completed by maker.- Perform investigation on complaints raised from customers, agents and intermediaries.

Kuala Lumpur, Malaysia

Review, evaluate and approve mortgage loan applications for Consumer Banking customers and business premises financing applications for SME customers based on the bank’s and government’s standards.

Selangor, Malaysia

- Processing payments transfer (Outward or Inward) for customers of wholesale banking for Standard Chartered Bank.- Make sure all payments can be done and transfer to customers by one day.- Primarily process (Sanctions Alert Processing, Payments) within the TAT agreed with CPC in the SLA and also other functions as requested by the Team Manager- Be guided accordingly and aware of the roles and responsibilities for money laundering prevention as stipulated in the Money Laundering Prevention (MLP) Group Policy, Money Laundering & Suspicious Transaction Guidelines for Cash & Channel Management, Suspicious Money Laundering Transaction Reporting Procedures and / or Monitoring Checklist, and Escalation Procedure for Suspicious Money Laundering Transactions.- Assist in managing the operational risk of the team to avoid operational / reputational losses and ensure awareness and full compliance of all laid down rules, regulations, policies, guidelines, procedures, practices and code of conduct imposed by the Company / Group.