26 years of experience specializing in tailored Human Resources and Payroll Solutions for your business.

▶️ SnapshotPromoted to oversee all back office functions and turn around underperforming Accounts Payable (A/P) and Affordable Compliance Departments. Manage IT, Administrative Operations, Payroll, Human Resources, Recruiting, Training, Affordable Housing Compliance, and Accounts Payable functions supporting 225 multifamily residential properties and ~2M sq. ft. of commercial properties across 5 states. Direct cross-functional team of 30 managing 500+ employees. Report to CEO.▶️ Value Added✔ Reduced third-party A/P exception queue of ~2K by 95% in 3 months and processed $2M in overdue invoices.✔ Consolidated 400 bank accounts at 12 different institutions into single bank and transitioned changes to accounting software, streamlining processes and generating volume discounts on services.✔ Led transition of Affordable Housing certification process to paperless application and approval system reducing approval time and ensuring timely funding. ✔ Revised companywide policy and procedure manuals.✔ Transitioned HRIS system to ADP.

▶️ SnapshotPromoted to oversee IT and Administrative Operations in addition to prior responsibilities, directing cross-functional team of 16.▶️ Value Added✔ Restructured and partnered with third-party services to professionalize IT department; reduced servers from 7 to 5; installed new VPN and increased firewall security.✔ Led redesign of intracompany SharePoint, upgraded third-party IT support, and implemented performance evaluation software tracking tool, improving companywide efficiency, accountability, and communications.✔ Implemented candidate selection software that optimized employee quality and retention and reduced days to hire from 65 to 20.✔ Led COVID-19 committee and established comprehensive COVID-19 protocol within two weeks ensuring employee safety and adherence to legal mandates while enabling continuation of operations.

▶️ SnapshotBuilt Human Resources infrastructure from the ground up including policies, programs, risk management, organizational planning, organizational development, employment on-boarding and training, employee relations, compensation, benefits, and safety and health. As VP, HR, took over hiring and training at all properties throughout the organization in addition to prior responsibilities.▶️ Value Added✔ Slashed insurance costs and identified revenue opportunity that delivered $2.5M+ in incremental revenue.✔ Coordinated and managed internal and external staffing initiatives for all positions within the company, as well as developing and tracking metrics enabling data-driven decision-making.✔ Partnered with senior leadership to develop and monitor strategic recruitment and retention plans for four lines of business. ✔ Created and implemented new employee onboarding and training programs. ✔ Developed and rolled out corporate and industry-specific risk management training programs to ensure legal compliance. ✔ Led multiple payroll and HRIS software transitions

Developed and taught a property management certificated course in partnership with Housing Hope and EVCC.