Sales Compliance Team Manager
- I started as a customer service agent dealing with customer queries over the phone. Promoted to senior agent within 2 years and a year later I was promoted to Supervisor. Six months after that, I was promoted again to.
- Coaching and developing team and maintaining consistently high stats
- 1:1 sessions to review individual targets and set growth plans for future performance
- Collate data and use as feedback to the team to raise awareness of up to date performance throughout the month
- Motivate team to reach individual, team and department KPI’s
- Rewarding and recognizing team and individual achievements