Lynette Maute Email & Phone Number

Rochester, New York Metropolitan Area

Cedars Of Chili

Stonewood Village

Manage all aspects of a 188 unit Affordable Housing CommunityResponsible for preparing and working within annual budgets for property income and expensesMaintain high customer service standards to all current and prospective residentsMaintain fair and consistent standards for all residents and employeesMaintain necessary records of all financial transactions of the propertyCounsel residents with delinquent accounts, coordinate documents for legal proceedings, attend court hearings for evictionsIdentify needs and implement solutions that will meet the needs of both the residents and the managementYardi Voyager/PAYscanGrace Hill Training

Rochester, New York Area

Transition of property policies and procedures from one management company to another while increasing occupancy rates Manage all aspects of a 256 unit market community Maintain High Occupancy rates and low delinquency, while maintaining high resident retentionOversee maintenance department to ensure timely completion of turnover apartmentsResponsible for preparing and working within annual budgets for property income and expensesMaintain high customer service standards to all current and prospective residentsMaintain fair and consistent standards for all residents and employeesMaintain necessary records of all financial transactions of the propertyObtain competitive contract bids as neededShow apartments, process all applications and related forms; Sign leases and contractsHandle all details involved with the move-in and move-out processesOver 8 years of knowledge in Citrix and SkylineEnsure that residents are provided with clean and well maintained communityMediator between residents and the upper managementResolve tenant disputesContinually inspect property and suggest improvements, recording deficiencies and taking the necessary action with budgetary allocationsCounsel residents with delinquent accounts, coordinate documents for legal proceedings, attend court hearings for evictionsIdentify needs and implement solutions that will meet the needs of both the residents and the managementSchedule all contractors, organize scheduling of make ready apartments and coordinate all move insMentor other managers and new hires with company policies and proceduresCreated a training manual to share throughout the company portfolio

Rochester, New York Area

A.A.S., Travel And Tourism

A.A.S, Hospitality Management