Lynette Maxwell Email & Phone Number

Destin/Fort Walton Beach, Florida Area

Manual Testing of new code implementation of changes.Regression TestingCreate Test CasesAssist with creating automation framework and unit tests Analytical problem solving skillsProficiency with Microsoft Windows Operating SystemsT-SQL Visual StudiosTFSJIRASeleniumSharePointCSSMicrosoft OfficeOutlookPowerPoint ExcelExperience with Internet Browsers, including Internet Explorer, Edge, Opera & Google ChromeExcellent Customer Service and phone skillsSupervise and assist Support Phone Agents Assist with account setups and managing customer retention program Train New Hires

Crestview, Florida 32539

Service Solutions Coordinator Researching replacement products for customers whose existing unit cannot be repaired and offering comparable units. Assist with claim reconciliation, part orders and travel expenses. Handle various accounts and client management. Delivery & Installation: Recruit & assist installers in getting their accounts set up and managing their company profiles within our network. Provide complete training and support for Service Bench accounts including billing, claims and territory assignments. Verify all insurance certificates, licenses and tax information is current for our providers and update info in Oracle as needed.

Eglin Afb, Florida