Lynette Swanson Email & Phone Number

New Haven, Connecticut

Trumbull, CT

• To ensure the timely and accurate packaging of all loans originated by our loan officers.
• Meets crucial deadlines requested.
• Ensures that all loan documentation is complete, accurate, verified, and complies with company policy.
• Gathers information and takes each file from pre-approval to closing.
• Inputs proper loan information into the system for processing.
• Verifies loan documents (including income, credit, appraisal, and title insurance) ultimately to prepare application for submittal to underwriting.

Milford, CT

• Worked with Post Closing Manager and QC to maximize quality and production. Performed all duties in accordance with industry standards with adherence to the company’s policy and procedures.
• Performed a 2nd level review for problematic or challenged files that required escalation for resolution to prepare for submission to agencies for endorsement/guarantee & loans salability.
• Reviewed and escalated problematic loans outside of Post Closings to corporate underwriting for resolution and recommendation.
• Sent daily production reports and monitored individual’s activity.
• Provided support and guidance on resolutions for PC pre-funding reviewers.
• Monitored and identified high risk and delinquent loans for resolution, reporting.

Milford, CT

• D͟e͟s͟c͟r͟i͟ ͟pt͟i͟o͟n͟:͟
• Experienced with billing codes (90801, 90862, 90805, 90806, 90807)
• Knowledgeable with Diagnostic and ICD9 codes “Practice Fusion” & “Kareo”
• Performed clerical work in a psychiatric doctors' office. Kept all patient files organized, maintained the front office, filed medical records and handled administrative duties, i.e.; answering phones, scheduling.
• Interacted with Medical Health providers and patients’ Health insurance; including, but not limited to: -Anthem, Aetna, Cigna, Value Options, United Health Care, Oxford, United Behavioral Health, Connecticare.
• Explained benefits to patients, assisted patients with filling out Medicare Claims Form

Shelton, CT

• Responded to emergency calls to provide efficient and immediate care to the critically ill and injured, and to transport the patient to a medical facility.S͟k͟i͟l͟l͟s͟:͟
• Excellent communication skills
• Problem-solving skills
• Physical strength
• Listening skills
• Interpersonal skills

Psychology

High School Diploma, 3.8

Activities and Societies: AYSO, Trumbull United Soccer, People To People Sports Ambassador’s Program.Represented the USA during multiple.