Lynette Taylor Email and Phone Number

I am currently a Stay at Home mom . Because of my husbands crazy hours I had to quit my job to be home with our daughter. Loving every minute being home with her but I am always keeping my eyes open for a job opportunity. Would love to be able to find something where I could work from home.

Serve as the first point of contact for individuals with the Best Doctors membership. Other responsibilities include:• Process incoming clinical and informational calls while directing callers appropriately to Member Advocates when warranted• Determine member eligibility• Schedule intake appointments for members with Member Advocates• Describe all services and set clear expectations with all callers• Extract relevant information from our Member’s for expedient service• Clearly and concisely document key information for every call• Direct calls to the correct department.

Maintains caseload of fast-track cases which are completed within a specific time-frame due to clinical needsFacilitates the medical record collection phase of InterConsultation WorkflowCoordinates the request of medical records or other medical information Coordinates the receipt and tracking of medical records or other medical information Frequently communicates with Member Advocate on the status of casesProvides gathered medical information/medical records to Medical Consultant Maintains filing and storage systems Formats reports, translations, and supporting documentation Acts in place of department manager when necessary, including management of escalated issues and reportingMaintains working knowledge of various roles within the department, able to provide coverage as necessary.Past responsibilities have included: Physician Support Services: Acting as the liaison between the clinical team and the physicians. Ensured all physicians were paid for completion of cases. Made sure the Best Doctors had signed and returned their contracts as well as sending them CME Credits when their reports qualified. Uploaded the members' medical records for the Physicians to review, for both the US team and Canada team. Tracked all physician reports, to ensure that they were completed in a timely manner. Sent out final reports to members, along with a copy of all their records.

Interact with people every day. In charge of keeping waitress station neat and clean, taking orders, checking ID's and making change. Hostess- Answer the phone, in charge of all to go orders and gift certificates.Bartender- checking IDs, taking food orders, making change, keeping bar clean, interacting with bar customers. In Store trainer- Train new hires on bar/floor/and hostess

• Waitress-Interact with people every day. In charge of keeping waitress station neat and clean, taking orders, checking ID’s and making change. • Hostess- Answer the phone, in charge of all to go orders and gift certificates.• Bartender- checking IDs, taking food orders, making change, keeping bar clean, interacting with bar customers. • In Store trainer- Train new hires on bar/floor/and hostess positions.

Created all orientation binders and welcome kits. Enrolled new employees in Benefits and cancelled benefits for terminated employees. Kept all necessary forms for insurance and other BD Benefits in stock. Reviewed resumes and set up interviews with candidates and Best Doctors Management. Filed employee paperwork, kept track of reviews, and was responsible for highly confidential information. Implemented a background check system that was used for all new hires. Worked on projects involving HIPAA training, employee incentives, work policies, confidentiality forms, and kept projects within a given budget. November 2005-January 2007 Mass Eye and Ear - Front DeskWork closely with the Doctors. Check patients in, keep track of money from patients, answer the phones, enter and update patient information, put medical charts together, make and cancel appointments and call doctors offices. Constantly multi-tasking. Have to deal with many different people every day.

•Work closely with the Doctors. •Check patients in, keep track of money from patients, answer the phones, enter and update patient information, put medical charts together, make and cancel appointments and call doctors offices. •Constantly multi-tasking. Have to deal with many different people every day.