Lynette Turk Email & Phone Number

Battle Creek, Mi, Us

Battle Creek, Michigan, United States

Lead the client operations department of 25+ peopleOversee the execution of client operations, projects, and peopleCoach a team of people leaders and their teams/peopleResponsible for people reviews, development & talent within ops teamEnsure company KPIs are completed with successDeliver optimized results that are on-time and fully complete as plannedCreate & foster a culture that is positive, meaningful, and valued

Battle Creek, Mi

Managed a team of CSRs for letter shop and special projectsProvided training & coaching for individuals on team dailyResponsible for hiring, team workload, and assignments for teamEngaged in problem solving and responsible for creative solutionsPartnered with internal account managers and outside vendorsISO Champion for building

Battle Creek, Mi

Managed and provided service for a top EPI account: Kellogg CompanyProvided customer support for key partners within the Kellogg accountActed as liaison for all points of communication on Kellogg ProgramsConducted drawings for sweepstakes and notified winners

Battle Creek, Mi

Managed projects from beginning to end while meeting strict deadlinesPartnered with external EPI suppliers, internal partners, and leadersProcessed and manage purchase orders to ensure smooth executionStrong understanding of shipment guidelines UPS, FedEx, & Postal ServiceProvided process insights during planning of projects to Account ManagersSupported strategic sales plan and marketing strategies outlined by the salesCompleted billing throughout each month through… Show more Managed projects from beginning to end while meeting strict deadlinesPartnered with external EPI suppliers, internal partners, and leadersProcessed and manage purchase orders to ensure smooth executionStrong understanding of shipment guidelines UPS, FedEx, & Postal ServiceProvided process insights during planning of projects to Account ManagersSupported strategic sales plan and marketing strategies outlined by the salesCompleted billing throughout each month through detailed processing Show less

Portage, Mi

Managed a team of Departmental Leads, including Cashier, Receiving and Human ResourcesResponsible for Payroll Management and balancing store budgetsProvided monthly budgets to Store ManagementPartnered with Store Manager & District Staff to meet store goals & metrics

Battle Creek, Mi

Second level manager for hourly team leads and their teamsCreated a positive work environment that fosters high morale for employeesActed as the escalation point for difficult situations with customers and provide resolution