Experienced professional with a strong focus on building customer relationships and client retention. Enhance the customer experience utilizing problem solving, critical thinking, and analytical skills. Guide clients through compliance and regulatory mandates. Creativity and organization applied with the goal to improve the way we do business and retain clients. Assist clients with the Proxy/Annual Meeting process and Customer Communications. Champion of Diversity, Equity, and Inclusion initiatives. ***Expanding my many years of customer service and project management skills in the Event Planning space. Delighting clients with seamless process and a spectacular event!