To grow sales, I built relationships with potential residents to maintain high occupancy in independent units and serviced apartments. Leveraging the relationships with vendors and professional service providers, I was able to negotiate favourable contract terms. I managed events and displays regularly and maintained knowledge of ongoing legislative changes. My work included management of a $300K marketing budget and supervision of 15+ staff.Highlights:★ Resolved housing issues for seniors in need by managing short-term stays.★ Responsible for all marketing and promotional material throughout a corporate rebranding designed to increase market share.★ Commended for event management including activities to improve resident quality of life and to promote the organisation within the community.

In the role, I was able to effectively assist potential clients through the sales process for serviced apartment living. I liaised with advertising agencies and vendors to determine cost savings measures. By implemented policy changes, I was met changing legislative requirements. I also developed marketing strategies that contributed to growth. Highlights:★ Played an integral role in documenting policy and procedure manuals and resident communications.★ Updated customer database with high level of accuracy to best serve the individual customers.

Autonomously managing the sales department, I offered serviced apartment sales to potential customers and updated the customer database for follow up. I created marketing strategies, supporting materials, and a reporting system. I responded to client requests in a timely manner. Highlight:★ Demonstrated exceptional communication skills working across organisational departments, diverse customer base, and managing vendor communications

My role as a director was to develop a business plan to identify and maximise opportunities for financial growth. As a trainer, I wrote and published a student manual and trained secondary school children in life skills. I was responsible for creation of all marketing and promotional material for the organisation and developed individualised proposals for sponsorships.

As director, I coordinated daily activities with focus on business plan development, profit and loss, and marketing and promotional direction. I prepared budget documents and implemented best accounting practices for accounts payable and accounts receivable. By hosting informational tours for the general public, I was able to promote the organisation and its mission as a member of the community.