Fully Furnished Month-to-Month Rentals

• Opened and developed an interior design firm, utilizing B2C and B2B sales skills to drive growth.• Acquired more than 100 clients since opening, directing all promotional efforts and sales.• Partnered with more than 20 different organizations and businesses to provide client services, including flooring professionals, furniture companies, painters, and other retailers. • Won several awards from the Home Builders Association, including Best Exterior Design, Best Interior Elements, Best Interior Merchandising, and Best Kitchen Design.• Trained interns on daily operating functions, providing insights on design strategies, space planning, and conceptual development, fostering stakeholder engagement and industry aptitude.

• Developed the company from ground-zero to a full-scale children’s clothing boutique, generating $200K in revenue annually while ranking in the Top Five Clothing Boutiques in Western Michigan.• Managed a total of 20+ employees during tenure, including sales associates and assistant managers.• Commanded a purchasing budget of $115K in merchandise, overseeing profit and loss (P&L) statements.• Conducted market research to determine target segments, developing long-term plans (LTP) and sales strategies to increase revenue and generate new clientele.• Steered contract negotiations with suppliers, utilizing B2B negotiation strategies to acquire new products for the store.• Established and maintained partnerships with local publications and businesses to increase word-of-mouth (WOM) promotions and expand brand reach.• Created and delivered promotional materials, including mass-mailings and social media marketing.• Oversaw all product placement, leveraging marketing knowledge to drive sales for new launches.• Constructed and implemented incentive structures to improve team performance and customer loyalty, including a rewards program.• Structured standard operating procedures (SOPs) and customer service protocol from scratch.• Collaborated with employees to create individual development plans (IDPs) based on performance reviews, providing structured feedback to optimize team performance.