• Manages and supervises all activities, services and programs of the human resources office within the district which includes, but is not limited to: classification and pay, employee benefits, recruitment and selection, performance and talent management, unemployment compensation, employee relations, workers’ compensation, retirement, attendance and leave, payroll, human resources reporting and records management. May assist other districts and central office, as needed.• Responsible for handling all district employee relations and disciplinary issues. Provides, communicates and coordinates information to DHR to evaluate workforce and management matters to resolve complex human resource issues. Investigates disciplinary issues, complaints and grievances, as needed. Provides procedural direction and counseling to employees and managers. Handles employee-related problems, complaints and inquiries. Works closely with the DHR and Employee Relations Manager on all employee relations and disciplinary matters.• Directs the activities of the district human resources staff to ensure that state and agency policies, procedures and processes are applied consistently and that employees’ and management’s needs are optimally served. In conjunction with the Central Human Resources Office, develops guidelines and revises established methods to ensure that all new requirements are incorporated to accommodate changes.• Administers the drug testing program for the district and ensures compliance with state and federal drug testing requirements. Monitors and analyzes data relative to drug testing programs. Provides technical assistance to managers and employees regarding the Department’s drug testing policies and procedures.

• Review and analyze all classification actions. Review district position description content for proper allocation. Prepare staffing and organizational charts when needed, ensuring charts accurately reflect the proper structure information and comply with Department policy.• Prepare reports required by district management. Assist in managing all HR data discrepancies.• Consult with leadership in recommending changes to internal policies and procedures to effect continual improvements in efficiency.• Review recruitment and selection packages and pay actions to ensure compliance with applicable laws, rules, and procedures. Ensure all required documents for hiring and onboarding are completed accurately. Provide assistance to hiring managers regarding selection procedures and processes.• Coordinate actions such as workers’ compensation, tuition waivers, military orders, insurance benefits, FMLA, sick leave transfer requests, retirement, unemployment compensation, payroll, and staff drug testing. Provide leave and attendance support to district supervisors and employees.• Apply a detailed knowledge of current and proposed benefits programs. Provide new hires with benefits training and informational packets.• Serve as the point of contact for the Employee Performance System. Provide assistance to all management staff statewide for all reporting relationships and make changes as necessary. Provide reminders of upcoming due dates for annual evaluations and end-of-probationary periods.• Assist district supervisors and managers on employee relations intake. Coordinate efforts with the regional HR Manager and the department’s employee relations manager. Coordinate drug testing within district and ensure compliance with the department’s drug testing policies and procedures and state and federal drug testing requirements.

• Provide first line support to employees and managers on Human Resources issues, including answering questions, researching and resolving issues, and processing related paperwork. • Administer various human resources plans and procedures for all company personnel; assist in development and implementation of personnel policies and procedures; assist in the preparation and maintenance of the employee handbook and policies and procedures manuals• Oversee recruiting process and conduct new employee orientations• Handle employee relations counseling and exit interviews • Participate in administrative staff meetings with management as well as senior management • Assist in evaluation of reports, decisions, and results of department in relation to established goals • Recommend new approaches, policies, and procedures to effect continual improvements in efficiency of all company departments• Maintain Human Resource Information System records and keep track of all paid time off• Maintain compliance with federal and state regulations concerning employment • Maintain Call Center Supervisor and Rep schedules and adjust as needed to ensure adequate call coverage at all times• Verify accuracy of hourly and non-exempt employee timesheets and process company payroll• Assist Compliance Officer with production of reports for AML compliance

• Screen and refer qualified applicants for interviewing. • Attend job/career fairs and other external and internal recruiting events with appropriate staff.• Schedule interviews for and conduct Group Interview Sessions.• Extend offers of employment. • Provide candidates and hiring/business managers on status of requisitions/candidates. • Create internal/external postings. • Find creative ways to advertise open positions within the company.• Create competency and dimension based interview questions. • Correspond with job applicants to notify them of opportunities and status. • Maintain records on recruiting activities as required.• Conduct New Hire Orientation.• Provide first line support to employees and managers on Human Resources issues, including answering questions, and researching and resolving issues. • Resolve Employee Relations Issues and ensure proper and complete documentation. • Process and maintain all Leave of Absence and Workers’ Compensations files.

• Provide first line support to employees and managers on Human Resources issues, including answering questions, researching and resolving issues, and processing related paperwork. • Resolve Employee Relations Issues and ensure proper and complete documentation. • Process and maintain Leave of Absence files.• Facilitate and Conduct New Hire Orientations. Process all related paperwork.• Manage termination process. Conduct Exit Interviews. Process related paperwork. • Assist managers with and review and approve disciplinary actions and involuntary terminations. • Develop, implement and promote Community Relations programs and initiatives. • Participate in team projects such as regional newsletters, community relations programs, etc. • Conduct presentations and facilitate training on HR related topics.• Function as SE Specialist in the areas of New Hire Orientation, Tuition Reimbursement, and Workers’ Compensation.• Assist with recruiting for exempt and nonexempt personnel

• Enter, control, and audit confidential data for employees’ electronic personnel files in the PeopleSoft HRIS database. • Monitor and approve employee data requests from other internal applications.• Test other complex systems or applications that interface with the HRIS database. • Provide support, expertise and guidance to HR Staff on HRIS coding. • Provide cross functional support to Compensation and Benefits initiatives and projects as needed. • Coordinate Tuition Reimbursement program for Corporate HQ• Provide guidance to and assist in providing training to HRIS Assistant.